Pricewatch
Your consumer queries answered. Have you a problem, a gripe or a tip-off? Contact us on 01-6758000 or mail pricewatch@irishtimes.com or via twitter @conor_pope
Eir takes direct debits for account that was never set up
Pricewatch: Aer Lingus and Dunnes fail to impress but Nespresso service is second to none
Families feel the pinch as cost of living rises to over €50,000 a year
Despite recovering economy, many households will struggle as price of essentials rise
Pricewatch bank holiday quiz: How well do you know your rights?
Are you able to tell your consumer law from chancing your arm? Find out with our quiz
How does a food turn into a fad?
Pricewatch: From cupcakes to doughnuts, turning foods into ‘must-have’ accessories
Failure to switch current accounts is costing us dearly
Pricewatch: If we hate the banks so much, why are we so loyal?
Project Pricey: 16 ways a hard Brexit would hit Irish pockets
The effects of the UK leaving the EU without a deal would have serious consequences here
Faulty goods: know the difference between a warranty and the law
Two queries illustrate the limits of warranties and the intricacies of mistaken prices
Is Ireland a better place to live now than 20 years ago?
Our poll suggests a big majority believe things better now than they once were
How I got rid of Sky and saved thousands of euros
‘In blissful ignorance €60 spirited itself out of our bank account and into Sky’s every month’
Are you paying over the odds for your TV package?
You can make big savings by ditching pricey subscriptions in favour of other options
Pricewatch: Reader bought a bed from Littlewoods, but it never arrived
‘I ordered the bed because I need it, why can’t they now send me out another one?’
Pricewatch: Exorbitant ‘change of address’ fees unfair on policyholders
Liberty’s revealing response shows a blasé attitude to customer’s concerns
Pricewatch: Irish retailer refusing to refund postage fee for returned item
Under EU law, consumers are entitled to a full refund which includes the cost of delivery
Top tips for new college students
Pricewatch: Don’t smoke, get on your bike, track your spending and learn how to cook
Pricewatch: Time for 24/7 Ireland, consumers say
Demand for out-of-hours services rising as more work outside nine to five, survey finds
Pricewatch runs the rule over value for money earphones
From Jabra elite to Apple earphones and Dre Powerbeats – all you need to know
Passengers far from happy with Aer Lingus customer service
Pricewatch: readers outline several complaints and the carrier responds to them
Finding tuna that you don’t need to drown in mayonnaise
Pricewatch: From the ‘weirdly spongy’ to the ‘wonderfully firm and meaty’
Reader frustrated with Vodafone as mother left without functioning phone
Pricewatch: Woman says firm’s customer service was worst she’s ever experienced
Emerging Irish artists using Spotify to find new audiences
Streaming service has its flaws but it also allows artists to reach new markets
Three’s customer care has ‘failed’ me, says frustrated customer
Pricewatch: No improvement in coverage despite 40-minute calls to customer care
Elderly man unable to travel on Swift ferry as lift not working
Pricewatch: Delay caused huge inconvenience for passengers and medical staff
Sky’s the limit: Customer foiled as he tries to cancel broadband contract
Pricewatch: ‘Sky’s Hotel California policy’ taxes one man’s patience to the limit
Eighteen ways to save money this summer
Pricewatch: Make the most of the season without spending a fortune
Hiring a car on holidays? Here’s how to avoid getting ripped off
The car hire game can be fraught – don’t get caught out by unscrupulous practices
Salad cream: Looking for the best value (not the healthiest)
A retro taste cames flooding back as we try the big brands and budget efforts
Why can’t I get my water charges refund?
Pricewatch: ‘After six months I have no idea what is happening to my €199.78’
Aer Lingus now outsources lost property – and it costs
A reader who left a Kindle behind was charged €37 by a third party to return it
Would-be first-time buyer left frustrated by experience with BoI
Woman says she lost two properties and is gaining a reputation as an unreliable buyer
Frustration and fury: reader paid for parking but still got clamped
Reader used Park by Text but clampers say she got the location wrong
Two Sky customers ask: where's our free telly?
Readers were unaware of ‘claim’ emails that needed to be activated to get televisions
Car insurance quote retracted for confusing reasons
‘I genuinely feel that the AA are being unnecessarily difficult,’ reader complains
Health insurance mix-up shows the importance of keeping records
One woman who cancelled her cover over the phone found that she was still being billed
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