Internal messages at troubled retailer address which staff should be kept on and how business should be run

Regulator calls on banks and tech firms to be more proactive in fraud prevention and consumers to be more aware

Increase will add €172 to typical electricity bill per year, €139 to gas bill

On the Money: New EU rules are designed to help reduce costs for the consumer and the environment - but are they workable?

Which? Travel said the exercise exposed ‘glaring gaps’ in the online portal’s security

Investment in bus routes and train services has two standout long-term benefits, ESRI study finds

Customer was ‘floored’ by bank’s policy when she tried to protect her account

Local homelessness charity has sorted through the rubbish in search of serviceable sleeping bags that can be washed and reused

Separately, a Flogas loyalty rep gets the hump when a customer tries to record his sales pitch

Boyne Valley’s ‘Pure & Natural’ blend is packed in Co Louth but entirely made up of honey from China, Spain and Argentina

‘Six months of repeated disruption’, says homeowner in The Willows estate, Dunshaughlin

2FM presenter co-hosted Breakfast Republic for more than five years from 2014

Customers report feeling strong-armed into paying more for basic counter service

Some families are likely to be worse off by close to €300 as a result of the latest increase

European Consumer Centre Ireland handled more than 4,000 queries last year, and recovered more than €400,000