Carolan Lennon

Sligo Chamber of Commerce rejects idea that lack of suitably skilled staff was part of problem

As many of eir’s customers will know, the company’s appalling record on customer care is not new

Minister must ensure ComReg has powers to take action against Eir over ‘appalling’ service

Shunning social media ‘missed opportunity’ for business leaders – Reputations Agency

Company also said 4G is now available to more than 99% of the population

Telco says it has increased customer support team numbers in response to issues

Eir tightens cost controls amid ‘challenging environment’

Group retains ownership of its base stations, antennae and telecom-related equipment

Telco further cut costs and saw a rise in customer numbers for some products

Garda ‘satisfied’ it has suitable encryption services to ensure security of mobile devices

Company continues to grow broadband and mobile customer numbers

US officials travelled to Dublin on Monday to meet Irish officials, Ibec and telcos

Chinese technology giant is accused by US of industrial espionage

Dublin, Cork, Limerick, Galway and Waterford among first counties to avail of new tech

Telco posted earnings of €578m after successful cost-cutting programme

Disjuncture between firm’s inside-the-process cost of €2.75bn and new claim is jarring