Macy’s reports better-than-expected quarterly profit

US department store chain forecasts return to annual comparable sales growth in 2018

 The Broadway entrance to Macy’s Herald Square store  in Manhattan, New York. Photograph:   Reuters/Andrew Kelly

The Broadway entrance to Macy’s Herald Square store in Manhattan, New York. Photograph: Reuters/Andrew Kelly


Macy’s on Tuesday reported greater-than-expected growth in same-store sales for the fourth quarter, and forecast a return to annual comparable sales growth in 2018, sending its shares up more than 11 per cent in early trading.

The biggest US department store chain, which has become emblematic of the decline of brick-and-mortar retail in the face of, has not seen comparable sales grow on an annual basis for three years.

Benefiting from a broadly strong US holiday shopping season, Macy’s also reported better-than-expected quarterly profit on revenue that was in line with estimates.

The mid-range retailer has closed more than 100 stores since 2015, and slashed thousands of jobs as mall foot traffic has plummeted as customers defect to online and fast-fashion sellers.

Fourth-quarter sales were helped by a new loyalty programme, a fashion-forward marketing revamp, improvements to Macy’s mobile app and a push to roll out new private-label items more quickly.

Sales at Macy’s stores open more than 12 months, including in departments licensed to third parties, rose 1.4 per cent in the quarter ended February 3rd.

Macy’s is the first major retailer to report results from the full holiday quarter. Previously reported comparable sales growth in November and December lagged rivals, suggesting Macy’s lost market share during the key shopping months and may struggle to maintain momentum.

Total sales

For fiscal 2018, Macy’s said it expects comparable sales on both an owned and an owned-plus-licensed basis to be flat to up 1 per cent, and total sales to be down between 0.5 per cent and 2 per cent.

Comparable sales fell 2.2 per cent in fiscal 2017 on an owned basis and 1.9 per cent on an owned-plus-licensed basis.

Macy’s, which has existed in some form for more than 150 years, is struggling to right itself and has rented or sold real estate, even looking at unloading floors at its storied Herald Square flagship in New York.

Revenue rose 1.8 per cent to $8.67 billion, in line with estimates of $8.68 billion.

Before Tuesday Macy’s shares were up more than 50 per cent since November, but are lower than a mid-2015 peak of more than $73. – Reuters