Lloyds to compensate fraud victims as inquiry reopens
British bank has £100m fund to compensate victims at its HBOS business
Lloyds says compensation is to cover economic losses, distress and inconvenience caused by the fraud. Photograph: PA Wire
Lloyds Banking Group revealed a £100 million (€116.7 million) compensation scheme on Friday for victims of a fraud, for which six people were jailed this year, as Britain’s financial watchdog reopened an inquiry into the case.
Britain’s biggest mortgage lender has been under pressure to compensate the victims at its HBOS business, who say it reacted too slowly to their complaints, and will hope that this will draw a line under the controversy.
“We would like to express our deep regret and apologies to any customers directly affected by the criminal behaviour of these individuals,” chief executive Antonio Horta-Osorio said.
Lloyds said in a statement it would provide interim payments on a case-by-case basis, and appoint an independent lawyer to consider whether it properly investigated at the time.
Many of the businesses involved went into liquidation, resulting in job losses and financial hardship as a result of the scam.