Facebook and Instagram down for many users

Company investigating after reports of service outage in Ireland and elsewhere

Users of both Facebook and Instagram have reported being unable to open pages or sections on the apps. File photograph: Dominic Lipinski/PA Wire

Users of both Facebook and Instagram have reported being unable to open pages or sections on the apps. File photograph: Dominic Lipinski/PA Wire

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Facebook and Instagram have been hit by a service outage as some users in Ireland and around the world report being unable to access the social networks.

Users of both platforms have reported being unable to open pages or sections on the apps, with Facebook’s developer website confirming the company is looking into the issue.

“We are currently experiencing issues that may cause some API requests to take longer or fail unexpectedly,” a message on the Facebook for developers page confirmed. “We are investigating the issue and working on a resolution.”

Facebook has more than 2.2 billion users worldwide, while Instagram – which is owned by Facebook – has more than 1 billion active users.

According to website status monitoring service Down Detector, the problems at both sites began just before 1pm on Tuesday in the UK, but problems have also been reported across Europe, on the east coast of the US and in Asia.

Neither Facebook nor Instagram has commented on the cause of the issue. – PA

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