John Wall, diagnosed with terminal prostate cancer, had emergency medical card revoked

Department sought thousands in overpayments with having little or no documentation

Commissioner’s annual report shows requests increased by 8.5% last year

Ombudsman’s annual report criticises HSE handling of medical card application

Case is among 148 complaints to Ombudsman from people living in direct provision centres

Investigation revealed there is no integrated payment system in HSE for managing hospital charges nationally

Report highlights advances in complaints system but signals room for improvement

Government says it will resolve issue of 200 survivors whose awards were withheld

Ombudsman issues warning over redress for women who worked but did not live in laundries

Reallocation of UK’s 73 European Parliament seats allows for more Irish representatives

Hospital staff broke news of man’s death to family saying he had been found ‘pulseless’

Councillor threatened to walk out and claimed he was ‘entrapped’ into asking for payment

Department considered it inappropriate to ask former minister about Gmail account

Hiqa has undertaken to ensure relevant complaints are now handed over

Ms Justice Isobel Kennedy to act as chairwoman ahead of October vote

Government opens scheme to adjoining institutions after Ombudsman’s intervention

Ombudsman’s annual report highlights issues in social welfare and nursing homes

Last year is worst on record for public bodies failing to decide on requests on time – Tyndall

Cabinet to discuss proposals to allow more former laundry workers to apply for redress

Climate change and plastic debris among factors but scientists need more data