Kenny Jacobs

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Those who don’t pay for priority boarding must put the bigger of their two bags in the hold

Ryanair is introducing a new cabin bag policy from Monday which means passengers will have to pay €5 or £5 for priority boarding if they want to bring(...)

Ryanair CEO Michael O’Leary: partnership with Amadeus will end on December 15th after the pair failed to reach a renewed commercial agreement.  Photograph: Nick Bradshaw

Ryanair has ended a three-year deal with computer reservations specialist Amadeus that allowed travel agents to book the airline’s flights for their c(...)

Ryanair said sales were 7 per cent higher at €4.4 billion in the six months to September 30th. Photograph: Eric Gaillard/Reuters

Much-publicised flight cancellations in September and October have failed to sate the appetite of passengers for Irish airline Ryanair, which reported(...)

Ryanair claims to be the most visited airline website in the world.

Ryanair hopes to start feeding passengers onto Aer Lingus from early 2018, its chief marketing officer Kenny Jacobs has said. Speaking at a press con(...)

Ryanair’s traffic grew by 12 per cent to 128.2 million customers in the year to October, on a rolling annual basis. Photograph: Bryan O’Brien

Passenger traffic at Ryanair grew by 8 per cent to 11.8 million customers in October, the same volume the low-cost airline carried in September. Almo(...)

While Ryanair is not rowing back on the changes to the policy it has delayed the date to mid-January to “to allow customers more time to adjust to the changes”

Ryanair is delaying the introduction of its new cabin bag policy until the middle of January next year, the company has said. In September the airli(...)

Ryanair’s chief executive, Michael O’Leary, with Capt Alan McNulty  and Andy O’Shea, head of pilot training, in a flight simulator. Photograph: Alan Betson

Pilots at Ryanair got a boost in their bid to unionise from counterparts at Southwest Airlines, the US carrier that provided a blueprint for Europe’s (...)

Ryanair has announced that it will  fly 25 fewer aircraft than planned this winter, and has cancelled  thousands more flights between November and March, affecting  400,000 passengers. Photograph: PA Wire

At some point over the next year, well after the dust settles from the various crises that have hit Ryanair over the past three weeks, it is likely th(...)

Some 1 million additional customers used Ryanair in September 2017 compared with the same period in 2016. Photograph: Bryan O’Brien/The Irish Times

Passenger traffic at Ryanair grew by 10 per cent to 11.8 million customers in September, in line with growth in August but slightly lower than July’s (...)

Michael O’Leary: in 2015 he joked, “If I’d only learned in college that being nice was good for business, I’d have done it years ago.” Photograph Nick Bradshaw

A question for investors: just how important is a company’s reputation to future stock returns? The question of reputational damage is a topical one (...)

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