Kenny Jacobs

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Ryanair says it is  processing 10,000 times the usual volume of refund requests. Photograph: Chris J Ratcliffe/Getty

Ryanair has changed course in the ongoing controversy over refunds for cancelled flights, telling customers they will exchange vouchers issued now for(...)

Ryanair welcomed the ruling on Wednesday

Ryanair has welcomed a UK court ruling that the airline is not liable to pay compensation for disruptions caused by strike action. Judge Iain Hughes (...)

Ryanair chief marketing officer Kenny Jacobs is to leave his position at the airline after six years. Photograph: Ralph Orlowski/Reuters

Kenny Jacobs, the Ryanair chief marketing officer behind the airline’s push to boost customer service, is leaving the Irish carrier. Mr Jacobs joined(...)

Photograph: Getty Images)

Ryanair shares took off on Monday despite the airline conceding that it faced further delays in the delivery of new aircraft that it was due to receiv(...)

Mr Justice David Barniville formally admitted Ryanair’s action for damages and unjust enrichment against the London-based flight comparison website Skyscanner. Photograph: PA Wire

Ryanair wants the Irish courts to bar price comparison website Skyscanner from selling its flights with what the airline alleges are hidden charges. (...)

The 737 Max, Boeing’s fastest-selling aircraft, has not flown since last March following two crashes which claimed 346 lives. Photograph: AFP via Getty

Boeing has identified a new software flaw in the grounded 737 Max which will require additional work on the aircraft, possibly further delaying its re(...)

Aviation is one of the sectors coming under intense pressure to reduce its carbon footprint as public fears about climate change grow.  Photograph: John MacDougall/AFP

Ryanair has again claimed to be Europe’s greenest and cleanest major airline despite being named recently as one of the continent’s worst polluters by(...)

Monday Results: Hewlett Packard. Indicators: Irish labour costs (Q3); UK distributive trades (Nov); German business climate, current conditions a(...)

Ryanair maintains that disruption caused by air-traffic-control staff shortages and strikes forces European airlines to fly longer routes, burning up to 20% more fuel. Photograph: Nicolas Economou/NurPhoto via Getty

Ryanair says it has the lowest greenhouse gas emissions per passenger of any European airline as it releases figures detailing its impact on the atmos(...)

Ryanair has previously declared its intention to become the ‘Amazon of travel’, or, as chief marketing officer Kenny Jacobs puts it, a ‘travel retailer with a low-cost airline at its centre’. Photograph: Gleb Garanich/Reuters

The good news for Irish consumers hoping to holiday overseas this summer, but who have yet to book their flights, is that air fares shouldn’t be too c(...)

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