Uber boss caught on video arguing with driver over fares

Travis Kalanick admits he needs leadership help after latest PR disaster for company

After the video went public, Mr Kalanick issued a statement to Uber employees

After the video went public, Mr Kalanick issued a statement to Uber employees

 

Uber’s chief executive has said he needs leadership help after a video emerged of him arguing heatedly with a driver about fares.

In the latest embarrassment to beset the ride-hailing company, Travis Kalanick is seen discussing Uber’s business model with the driver.

In the dashcam video obtained by Bloomberg News, the driver argues that Mr Kalanick is lowering fares and claims he lost $97,000 because of him, saying: “I’m bankrupt because of you.”

Mr Kalanick hits back, saying: “You know what? Some people don’t like to take responsibility for their own shit. They blame everything in their life on somebody else.”

“Good luck,” he says, then slamming the door.

After the video went public, Mr Kalanick issued a statement to Uber employees. In it, he said he must “grow up” and apologised to the driver, identified as Fawzi Kamel, as well as the driver community.

“This is the first time I’ve been willing to admit that I need leadership help and I intend to get it,” he said.

Bloomberg News said the video was from early February this year.

Sexual harassment

It is the latest PR nightmare to hit Uber, which last week found itself in a sexual harassment firestorm.

That stemmed from a detailed essay published by a former female Uber engineer, who claimed that her prospects at the company evaporated after she complained about sexual advances from her boss.

In the post about her year at Uber, Susan Fowler said the company’s human resources department ignored her complaints because her boss was a high performer.

Mr Kalanick called for an independent investigation into those issues, and the company hired former attorney general Eric Holder to help.

On Tuesday, a top engineering executive, Amit Singhal, left Uber five weeks after his recruitment was announced.

According to a report in the tech blog Recode, Mr Singhal failed to disclose that he had left his previous job at Google because of a sexual harassment allegation.

The Irish Times Logo
Commenting on The Irish Times has changed. To comment you must now be an Irish Times subscriber.
SUBSCRIBE
GO BACK
Error Image
The account details entered are not currently associated with an Irish Times subscription. Please subscribe to sign in to comment.
Comment Sign In

Forgot password?
The Irish Times Logo
Thank you
You should receive instructions for resetting your password. When you have reset your password, you can Sign In.
The Irish Times Logo
Please choose a screen name. This name will appear beside any comments you post. Your screen name should follow the standards set out in our community standards.
Screen Name Selection

Hello

Please choose a screen name. This name will appear beside any comments you post. Your screen name should follow the standards set out in our community standards.

The Irish Times Logo
Commenting on The Irish Times has changed. To comment you must now be an Irish Times subscriber.
SUBSCRIBE
Forgot Password
Please enter your email address so we can send you a link to reset your password.

Sign In

Your Comments
We reserve the right to remove any content at any time from this Community, including without limitation if it violates the Community Standards. We ask that you report content that you in good faith believe violates the above rules by clicking the Flag link next to the offending comment or by filling out this form. New comments are only accepted for 3 days from the date of publication.