Ryanair must list full price of ticket in offers on website, says EU court

Antitrust body criticised Ryanair for not including some unavoidable fees in offer prices

Ryanair said it has adjusted the way it displays airfare offers. Photograph: Chris J Ratcliffe/Getty Images

Ryanair said it has adjusted the way it displays airfare offers. Photograph: Chris J Ratcliffe/Getty Images

 

Ryanair must indicate the full price of a ticket when it displays offers on its website, the EU’s top court said on Thursday.

The Court of Justice of the European Union (CJEU) made its ruling after the Italian antitrust authority criticised Ryanair in 2011 for prices that did not include value-added tax (VAT) on domestic flights and fees for check-in and payments by credit card.

The Italian authority argued these were unavoidable and should be indicated before a customer began the booking process. Ryanair took the matter to court, prompting Italy’s Council of State to ask the CJEU whether the price elements needed to be included.

The judges in Luxembourg said Ryanair had to show in its initial offer unavoidable and foreseeable taxes, surcharges and fees. Optional price supplements could be left until the start of the booking process, they said.

They found that fees for using a credit card were unavoidable and should be shown in the initial offer.

Check-in fees also needed to be shown unless there was at least one option to check in free of charge.

VAT applied to the air fare should also be included, although did not have to be included for optional supplements, the judges said.

A spokesman for Ryanair said its “price display has since been adjusted”. – Reuters

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