Microsoft updates terms on data privacy amid EU inquiry

Company to offer the new provisions to customers starting in early 2020

A Microsoft sign at Web Summit in Lisbon. Photograph: Patricia De Melo Moreira/AFP via Getty

A Microsoft sign at Web Summit in Lisbon. Photograph: Patricia De Melo Moreira/AFP via Getty

 

Microsoft said yesterday it was updating the privacy provisions of its commercial cloud contracts, after European regulators found its deals with European Union institutions that use its software products and services failed to protect data in line with EU law.

The European Data Protection Supervisor, the EU’s data watchdog, opened an investigation in April to assess whether Microsoft’s contracts with the European Commission and other EU institutions met data protection rules. It raised concerns about compliance in October.

In a statement on its website addressing the issue, Microsoft said: “We will increase our data protection responsibilities for a subset of processing that Microsoft engages in when we provide enterprise services.”

The company, the only major cloud provider to offer such terms in the European Economic Area and beyond, expects to offer the new provisions to public sector and enterprise customers in early 2020. – Reuters