The Irish arm of DocuSign returned to profit last year after a restructuring of the business in 2024 that involved job losses.
New accounts for the Dublin-registered DocuSign International (EMEA) Ltd show that it recorded pretax profits of $28.46 million (€24.44 million) as revenues jumped by 54 per cent to $294.79 million in the 12 months to January 31st 2025.
The electronic signature software company had sustained loss before tax of $89.66 million the previous year, a figure that included a non-cash impairment loss of $22.3 million.
The revenues generated by the firm accounted for just under 10 per cent of DocuSign’s global revenues of $2.9 billion last year. The accounts show that $247.86 million of the Irish unit’s $294.7 million revenues were recorded in Europe.
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Globally at the end of January 2025, DocuSign had a total of nearly 1.7 million customers, including more than 260,000 enterprise and commercial customers, up from around 1.5 million customers and 242,000 enterprise and commercial customers the previous year.
DocuSign is headquartered in San Francisco. The directors of the Irish unit said the profit for the year “was primarily driven by the continued growth in third-party revenue”.
“Increases in revenue were driven by contract volume increases as renewals for existing EMEA-based customers transitioned from DocuSign Inc to the company,” the said.
The company set up an operation in Ireland in 2015 with the numbers employed here growing to 748 at the end of January 2024 before redundancies last year brought this number back to 700 as staff costs fell from $136 million to $129 million.
Those staff costs included severance costs of $1.09 million. The company also spent $1.04 million in redundancy costs in the previous year.
Salaries in the Irish unit totalled $90.54 million, which equates to an average salary of $129,356 (€110,799). That excludes equity share-based payments of $9.42 million and cash settled share-based payments of $15.3 million.
Pay to directors more than doubled from €1.74 million to $3.64 million.
The company recorded a profit after tax of $27.54 million after incurring a corporation tax charge of $913,374.
