TONY ALLWRIGHT,
Sir, - Dr Orla Hardiman, consultant neurologist at Beaumont Hospital, tells us (July 16th) that "clinic staff are increasingly subjected to appalling verbal abuse by patients waiting for long periods to be seen in particularly busy and overbooked clinics".
Such behaviour is unacceptable and I would advocate that hospitals adopt a policy of putting every abuser immediately to the back of the queue. - Yours etc.,
TONY ALLWRIGHT, Killiney, Co Dublin.