SAP support centre in Ireland records 64% jump in profits

Software giant’s Galway unit also reports big surge in turnover for last year

The company’s staff in Dublin and Galway work across 40 lines of business

The company’s staff in Dublin and Galway work across 40 lines of business

 

An Irish subsidiary of Europe’s largest software company SAP reported a huge rise in revenues and profits last year, newly-filed accounts show.

Pretax profits jumped 64 per cent to €12.8 million from €7.8 million at Galway-based SAP Service and Support Centre (Ireland) Limited in the 12 months to the end of December 2017.

The surge in profits came as turnover climbed 19 per cent from €128.3 million to €152.9 million and as cost of sales rose to €114.6 million from €97.9 million.

The unit recorded staff costs of €99.6 million as against €82.5 million a year earlier.

SAP is the largest software company in Europe, with more than 335,000 customers in more than 180 countries. The German-headquartered company recorded revenues of €23.5 billion last year. Founded in 1972, it employs over 88,000 people, including 1,880 in Ireland.

The company’s staff in Dublin and Galway work across 40 lines of business – from research and development to sales and customer support. It employs staff from about 60 countries, who between them speak 47 languages.