Bank of Ireland hires ex-Legal and General executive as chief operating officer

Jackie Noakes previously led Legal and General’s $105bn savings business

Bank of Ireland’s new COO Jackie Noakes

Bank of Ireland’s new COO Jackie Noakes


Bank of Ireland has appointed a former leading executive at Legal and General to help implement its new €900 million technology transformation programme.

With extensive experience in the financial services sector, Tipperary native Jackie Noakes, who has just been appointed chief operating officer (COO) at BoI, has particular expertise leading and implementing technology enabled business transformation.

Ms Noakes’ professional career has largely been spent in the UK, most recently at Legal & General where has held a number of roles including leading the company’s £105 billion savings business.

She has served as chief executive of L&G’s mature savings business and other roles include group IT and shared services director and COO for the firm’s largest operating entity, Legal and General Assurance Society.

Prior to her time at Legal and General, she spent 13 years with American Express where she held the role of IT vice president of the bank’s business solution delivery services .

Ms Noakes, who studied IT and data processing at University of Limerick, worked at Bank of Ireland early on in her career. She has also held roles at IBM, Blue Cross and Blue Shield and Fireman’s Fund Insurance.

In her new role, Ms Noakes will work closely with former National Australia Bank (NAB) executive Steve Collier, who was recently hired to lead the overall programme to replace Bank of Ireland’s ageing banking systems.

“With extensive experience in financial services and a strong track record in delivering on business transformation, Jackie is a welcome addition to our leadership team and will be an important asset in supporting the group’s strategic ambition, purpose and transformation,” said Francesca McDonagh, Bank of Ireland chief executive.