AIB to issue only digital statements from end of August
Bank will allow customers to switch back to paper statements if they arrange to do so
AIB CEO Bernard Byrne rings the bell at the Irish Stock Exchange during bank’s flotation. Photograph: Dara Mac Donaill
AIB has informed retail customers who receive both print and electronic statements on their accounts that it plans to issue only digital statements from the end of next month.
“From 23 August 2017, we will only send electronic versions of statement for your current, loan or savings account and/or an electronic fee advice for your current account,” the bank told impacted customers in recent days.
“You can save or print them if you do need a paper copy.”
However, the bank, which floated on the main stock exchanges in Dublin and London last week, has given customers an option to switch back to receiving print versions of statements if they actively arrange to do so after August 23rd.
Customers who currently only received printed statements as well as business clients are unaffected. Banks globally are moving increasingly towards only issuing electronic statements to cut back on costs and as customers conduct more and more of their transactions online.