Qualtrics

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Dr Rachael Dillon is talent analyst lead with the Cpl Future of Work Institute.
‘It’s almost my dream job’

Dr Rachael Dillon recently took up the role of talent analyst lead with the Cpl Future of Work Institute, the newly established subsidiary of recruitm(...)

Qualtrics chief executive Ryan Smith. Photograph: Clodagh Kilcoyne/Getty Images

German business software company SAP has agreed to buy Qualtrics International for $8 billion (€7.1 billion) in cash, pre-empting a planned stock mark(...)

Qualtrics is to create 350 new jobs in Dublin over the next four years

US software company Qualtrics plans to create more than 350 jobs in Dublin over the next four years to bring total headcount here to 600. Qualtrics m(...)

InsideSales.com chief executive Dave Elkington: the company is preparing to reach IPO scale. Photograph: Eric Luke

A US tech firm in which the State is a backer, is being tipped to go public after this week securing an additional $35 million in funding from Microso(...)

Dave Elkington: “My goal is to build a great business and create huge value for our customers. At the end of the day an IPO is just a funding event.” Photograph: Eric Luke

The cold-call is dead and few will mourn its passing. With the rise in sophisticated customer relationship management (CRM) technology, it is now almo(...)

Three Ireland’s customer retention director Ashley Cook: “The most important thing is to ensure that the customer gets the service they want using the method of their choice.”

Three Ireland aims to offer customers what it bills as the “ultimate service” regardless of the user’s expertise. “What we have been doing is deliv(...)

Online marketplace Etsy set up its Irish operation in 2013. Photograph: Spencer Platt/Getty Images
Starting up for global success

The stereotypical view of an FDI company is of a large global enterprise which announces the creation of hundreds if not thousands of new jobs in a la(...)

Ryan Smith, CEO of Qualtrics, at last year’s Web Summit in Dublin. “I remember every interview I did, they would ask, ‘why are you here – is it because of taxes?’ There’s this undercurrent that’s really not right.” Photograph: Clodagh Kilcoyne/Getty Images

If you ask Qualtrics’ Ryan and Jared Smith why they invested in Ireland, the answer is probably not what you would expect. “My grandmother made me.(...)

Dermot Costello, managing director of Qualtrics Ireland: “Your customers can change very quickly, and your employees can change very, very quickly in a company that is not looking after them.”

A trend of more fickle consumers is underpinning growth in market research across Europe, which is good news for an insights software company like Qua(...)

Getbulb founder Oliver Mooney. Photograph: Alan Betson

Students and professionals have been invited to a data journalism weekend next month, where teams of students, journalists, graphic designers and web (...)

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