Data protection – a chilling effect
Sir, – This week I went to buy a new fridge as my fridge “died” at the weekend. I went to Power City in Bray.
Knowing I bought my old fridge there, I asked the man, “Can you see when I bought my last fridge? It might still be under warranty.”
The reply was, “I can’t – data protection laws”. I remonstrated. It’s my fridge, and my details. “I can’t. Data protection,” he said again.
I’ve no idea if my old fridge is still under warranty; but Power City would. Only it cannot tell me.
Has the world gone completely mad? It’s a fridge, my fridge, not State secrets. – Yours, etc,
Dr MARGARET KENNEDY,