Alex Cruz

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British Airways said  it had alerted customers as soon as it became aware of the cyber attack. Photograph: Steve Parsons/PA Wire

Britain’s data protection watchdog said on Friday it has fined British Airways £20 million (€22 million) - its biggest such penalty to date - for fail(...)

An Aer Lingus  customer services desk in the departure hall at Dublin Airport. Photographer: Aidan Crawley/Bloomberg

I’ve been following your various updates from Aer Lingus on issuing refund vouchers for Covid-cancelled flights, most recently 15th September. For th(...)

Critics of the government decision to sell its shares in Aer Lingus to IAG have recently re-emerged. By appearing to prioritise British Airways, IAG  may have unwittingly given them extra ammunition

Seán Doyle is taking the helm at British Airways after less than two years as chief executive of Aer Lingus in a shake-up announced by Luis Gallego, h(...)

Seán Doyle takes over at BA as it is seeking to cut its workforce by 13,000 to combat the impact of Covid-19.  Photograph: Naoise Culhane

Aer Lingus chief executive Seán Doyle is taking the helm at British Airways in a management shake-up at both carriers’ owner, International Airlines G(...)

Cairn Homes, which received the green light to build 611 apartments on Dublin 4 land previously owned by broadcaster RTÉ, rose 2.5 per cent.

European stocks edged higher, although the London market underperformed as sterling rallied, while on Wall Street, the early gains subsided as tech st(...)

BA boss Alex Cruz says  the airline would have to react fast in response to the worsening situation. Photograph: AFP via Getty

The chief executive of British Airways has warned the airline industry is facing a “crisis of global proportions like no other”, adding that the carri(...)

British Airways has agreed a new pay deal with its pilots’ union, heading off the risk of Christmas strikes. Photograph:  Gareth Fuller/PA Wire

British Airways has agreed a new pay deal with its pilots’ union, heading off the risk of Christmas strikes as AerLingus’s sister airline looks to end(...)

BA chief Alex Cruz  appeared to be more concerned about celebrating the group’s centenary. Photograph: Chris J Ratcliffe/Bloomberg

Last weekend, as furious British Airways customers besieged the airline with complaints about the looming pilots strike, Alex Cruz appeared to be more(...)

British Airways says hackers stole data relating to about 380,000 customers from its website and mobile app last month. Photograph: Paul Hackett/Reuters

British Airways has vowed to compensate passengers affected by the theft of personal information from its website, as customers expressed anger over (...)

BA chairman and chief executive, Alex Cruz, said the carrier was “deeply sorry” for the disruption.

Financial and personal data has been stolen from potentially hundreds of thousands of British Airways customers who booked online in recent weeks, ext(...)

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