284 results

Ryanair is the worst ranked Irish company in terms of customer experience

Ryanair, Aer Lingus, Bus Éireann, Eir and Vodafone have been ranked among the worst Irish organisations for customer service during the Covid crisis. (...)

ComReg said reducing WACC rates should lead to futher investment in networks

The communications regulator has confirmed plans to cut the wholesale rate that Eir receives from other telcos for using its network to deliver servic(...)

From left: John Griffin, head of Ericsson Ireland; and David Hennessy, chief technology officer, Three Ireland.

Three Ireland has turned on its 5G network around the country, offering coverage at certain sites in every county. Claiming to have Ireland’s larges(...)

ComReg said there had been a noticeable increase in complaints during the Covid crisis. Photograph: iStock

The communications regulator confirmed it has been in contact with Eir regarding a “noticeable increase” in customer complaints during the Covid crisi(...)

Eir said there will be no change to the price customers are paying for services due to the rate cut

Eir is not planning to pass on the temporary VAT reduction that came into effect this week to its customers, the telco has confirmed. However, the co(...)

Eir’s rivals claim that because they are forced to pay wholesale rates that do not reflect current market prices, the incumbent is being given an unfair advantage

Eir might have reported a 2 per cent decline in revenues for its last financial year but this is unlikely to have upset its French owners. There is a (...)

Eir said it saw solid growth in its fibre broadband and postpay mobile customer bases year on year.

Revenue at Eir fell 2 per cent to €1.22 billion in 2020 as the coronavirus pandemic gripped Ireland. But the company showed tighter cost controls, c(...)

A heavily redacted version of the contract for the National Broadband Plan (NBP) was published last week, nine months after the controversial €3 billi(...)

Virgin Media is expecting to receive some compensation from Uefa, which could be passed on to Eir. Photograph: Chris Ratcliffe/Bloomberg

The spat between Virgin Media and Eir hit new heights (or lows) this week when the latter pulled its sports channels from Virgin Media’s platform. Wit(...)

How fast your broadband works will depend on what technology you are using, and what you are willing to pay for. Photograph: iStock

The Covid-19 pandemic has changed a lot about how we live and work, but one thing it has emphasised is how important good broadband has become. Soci(...)

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • Next
  • Last »