For the fifth year in a row the Irish Credit Union has taken  the top spot for customer experience, followed by Laya Healthcare and Phonewatch. Photograph: iStock

Bus company CityLink and insurer Allianz were among the biggest losers as they took a hit to their “customer experience” score in a survey of Irish br(...)

Commissioner Drew Harris, who was formerly deputy chief constable of the Police Service of Northern Ireland, was appointed in September 2018. File photograph Nick Bradshaw/The Irish Times

Public opinion on the management of the Garda has improved significantly since the appointment of Drew Harris as commissioner a year ago, according to(...)

Heavy traffic on the N11 approachiing Cabinteely in Co Dublin. Two thirds of people surveyed by Three Ireland expressed frustration at their long commutes to work. Photograph: Eric Luke

Some 59 per cent of workers in Ireland claim they would be more productive if they were able to work remotely or from home, a new survey has found. A(...)

Despite feeling pressurised by the ‘always on culture’, young people feel that social media plays a positive role in their lives

A fifth of 16- to 21-year-olds spend more than six hours on their smartphone every day, according to new research. The research, from Young Social In(...)

Public Relations Institute of Ireland chief executive Martina Byrne said there was varied and well-paid work in PR.

More than 2,800 people work in public relations and communications in the State, with two-thirds reporting that they received a pay rise in the past y(...)

Less than half those questioned said they would describe An Garda Síochána as a world class police force. Photograph: Cyril Byrne / THE IRISH TIMES

More than two-thirds of people believe crime is either a serious or very serious problem nationally, the latest Garda Public Attitudes Survey has foun(...)

Students take part in a march for the environment and the climate inspired by 16-year-old activist Greta Thunberg.

Young people living in Ireland believe climate change is one of the biggest issues facing their generation, and expect to make a significant contribut(...)

‘The CEO should always explain to employees in person and with content that resonates, why decisions are being taken.’ Photograph: Westend61/Getty

In the movie Lost in Translation, an aging US actor is in Japan filming a whisky commercial. The Japanese director speaks at length about how he wants(...)

The survey also found the public’s trust in An Garda Síochána remains high at 91 per cent Photograph: Getty

More than a third of people said community relations with An Garda Síochána are poor and close to half said gardaí not dealing with things that matter(...)

People queue at 6.30am for the opening of   Krispy Kreme in Blanchardstown. Photograph: Leon Farrell/Photocall

Signs of madness in the crowd – when the twin forces of greed and folly fuse – can be used by economists to predict a crash. More than 400 years ago,(...)

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