In a November 11th column by Vincent Browne on Irish Life, it was stated that the managing director of the company, Mr David Went, told an Oireachtas committee that a 1994 investigation had shown 100 customers to have been disadvantaged by the policies they were sold. Mr Went was referring to the investigation which is currently taking place. Therefore, the disadvantage of those customers only came to light recently. Mr Went pointed out that 27 of those customers have now been compensated as a result of the investigation.
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