Clanwilliam to introduce AI-powered dictation software for healthcare

Healthcare technology company Clanwilliam Group is rolling out the use of AI-powered voice-recognition and dictation software to healthcare practitioners in Ireland as part of a wider expansion of its services.

The company’s Dictate IT software is designed for use in a healthcare setting, offering clinicians a way to dictate letters using either speech to text, speech to secretary or a combination of both. It can be used either on a mobile phone or a PC, and can help support remote working and streamline processes for healthcare staff.

The software is designed and delivered by UK-based healthcare technology company Dictate IT, which was acquired by Clanwilliam Group in 2018. It is part of a €200 million investment that Clanwilliam Group has made since 2018 in acquiring complementary companies and technologies.

The rollout will start with secondary care settings – among consultants and rehab units – and move to primary care such as GPs and public health nurses next year.

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It comes following Clanwilliam’s investment in a dedicated staff for the introduction of this technology in Ireland. The Dictate IT system has more than 30,000 clinical users in the UK.

Jennifer Hughes, commercial director at Clanwilliam, says that since 2018, and with the financial backing of BNY Mellon's asset-management business Alcentra, up to €200 million has been invested in acquiring complementary healthcare companies and technologies. That, she said, had enabled Clanwilliam Group to grow to become a global healthcare technology and services business that supplies every major healthcare setting globally.

“The last 18 months have demonstrated the need to continue to innovate and develop the way in which we deliver primary and secondary healthcare,” Ms Hughes said. “The speech-recognition software that we’re announcing today helps to navigate the needs of remote working, all the while supporting clinical and administrative teams in a connected and instant way.

“Through the experience of Dictate IT in the UK market we intend to further develop the offering and expand into other regions, starting with Ireland.”