Financial Services

Bank of Ireland’s branch services and ATMs affected by two-hour systems outage

Would have affected up to 1.1 million customers of the bank in Ireland

Bank of Ireland apologised to its customers for the two hour outage of its ATM machines and network services. Photograph : Matt Kavanagh / THE IRISH TIMES
Bank of Ireland apologised to its customers for the two hour outage of its ATM machines and network services. Photograph : Matt Kavanagh / THE IRISH TIMES
Ciarán Hancock
Wed Jul 10 2013 - 19:22

Bank of Ireland’s technology systems crashed for two hours yesterday afternoon, affecting its branch network, ATMs and online services.

This would have affected up to 1.1 million customers of the bank in Ireland.

A spokeswoman for the bank said: “We had a temporary technology systems outage and we would like to apologise to our customers for any inconvenience this caused.

“We would like to assure our customers that our systems are back up and running as normal.”

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Ciarán Hancock

Ciarán Hancock

Ciarán Hancock is Business Editor of The Irish Times
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