Financial Services

American Express, Visa and Mastercard to suspend operations in Russia

‘We are compelled to act following Russia’s unprovoked invasion of Ukraine’

People stand in line to get cash at an ATM at a shopping mall in Moscow on February 27th. Photograph: The New York Times

Nadeem Badshah
Sun Mar 6 2022 - 17:15

American Express said on Sunday it was suspending all operations in Russia and Belarus, following a similar move the previous day by fellow US payments firms Visa and Mastercard over the Russian invasion of Ukraine.

The decision followed a request by Ukraine’s president Volodymyr Zelensky on Saturday and threatens to further isolate a Russian economy facing crippling financial sanctions and a string of corporate boycotts.

San Francisco-based Visa said in a statement that it would immediately begin working with clients and partners in Russia to stop all transactions over the coming days. Once the process is completed, transactions by Visa cards issued in Russia will no longer work outside the country, and cards issued elsewhere in the world will not work within Russia.

“We are compelled to act following Russia’s unprovoked invasion of Ukraine, and the unacceptable events that we have witnessed,” said Al Kelly, chief executive of Visa.

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Sanctions

The payment networks blocked multiple financial institutions in Russia from using their networks last week following the imposition of sanctions. But Saturday’s move to block all transactions will worsen the nation’s financial isolation.

Russia’s central bank said on Sunday that credit cards using the Visa and Mastercard payments systems would stop functioning overseas after March 9th. But it has downplayed the impact of the suspension, suggesting all Visa and Mastercard cards issued by Russian banks would continue to work inside Russia as transactions could be handled by a domestic operator, according to Russia’s state news agency Tass.

Some Russian banks, including Sberbank and Alfa-Bank, have said they might issue co-badged cards linked to Russia’s Mir and China’s UnionPay international payment systems. Some Russian banks already operate the UnionPay payment system, including Gazprombank and Rosselkhozbank, said Tass.

The sanctions announced last week had already caused Russians in Moscow and other cities to rush to withdraw cash from the nation’s banks on concerns that payment card services offered by Visa and Mastercard would stop working.

Long queues have formed at ATMs waiting for fresh deliveries of cash and some western experts have warned about the liquidity of Russia’s banking system.

Earlier on Saturday, Mr Zelensky called for the suspension of all commercial transactions, including by Visa and Mastercard, during a video call with US lawmakers.

During the hour-long zoom call with senators, Zelensky thanked the US for its support but called for more military aid and sanctions to isolate Russia.

In a Twitter post following the call, senator Lindsey Graham said: “Anything that could hurt the Russian economy will help the Ukrainian people and may make this war more difficult for Putin.”

Operations

Mastercard, which has operated in Russia for more than 25 years, said that following its suspension of operations, cards issued by Russian banks will no longer be supported by its network, and any card issued outside of the country will not work at Russian merchants or ATMs.

“We don’t take this decision lightly”, the company said in a statement, adding that it reflected “the unprecedented nature of the current conflict and the uncertain economic environment”.

The company said it would restore operations “when it is appropriate, and if it is permissible under the law”.

Last week, Mastercard and Visa disclosed that about 4 per cent of their net revenues in 2021 came from business conducted within, into and out of Russia.

Amid concerns the companies could face retaliatory action from Russian hackers following their action, Mastercard said it would remain vigilant to ensure the safety and security of the global payments ecosystem and its network.

“Our cyber and intelligence teams will continue to work with governments and partners around the world to ensure that stability, integrity and resiliency of our systems continue to guide our operations and response to potential cyber attacks,” said the company.

Earlier on Saturday, PayPal announced it would shut down all its services in Russia.

“Under the current circumstances, we are suspending PayPal services in Russia,” said chief executive Dan Schulman. “PayPal supports the Ukrainian people and stands with the international community in condemning Russia’s violent military aggression in Ukraine.”

Copyright The Financial Times Limited 2022. Additional reporting Reuters.

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