Eir’s poor service, Dilosk’s mortgage lending, and valuing your house for LPT

Business Today: the best news, analysis and comment from The Irish Times business desk

Eir, Ryanair and Facebook were the worst performers in a group of 151 companies rated for their customer experience during the past year, according to a new survey. Colin Gleeson has the details.

Dilosk, the non-bank mortgage lender, aims to double its share of a growing Irish mortgage market to 10 per cent within three years, as it seeks to capitalise on the exits of Ulster Bank and KBC Bank Ireland from the market, its chief executive Fergal McGrath has told Joe Brennan.

Vacancy rates in most sectors of the economy have surged on the back of a rapid rebound in activity, according to recruitment site IrishJobs.ie. Eoin Burke-Kennedy reports.

The pressures of lockdowns and the intermittent closure of large sections of the leisure economy last year appear to have spurred a major rise in outdoors activities, as retailer Regatta Great Outdoors Ireland posted a 47 per cent rise in its revenues to almost €27 million, writes Mark Paul.


Apple last night launched new MacBook and AirPod products, with prices for Irish users starting at €2,249 for the 14 inch MacBook device and €2,749 for the 16 inch Pro. Ciara O'Brien's reports on the online event from California.

In our personal finance feature, Fiona Reddan looks at how you should go about valuing your home as part of Revenue's review of the Local Property Tax.

In Q&A, a reader outlines how their mother died intestate in 2016, ultimately leaving her six children with equal ownership of her home. With two siblings living in the property and indicating that they won't vacate, the reader wonders what options are open to the others who want the house sold. Dominic Coyle warns that this standoff could end up in a costly legal dispute.

Kerry-based company Fexco has put together a plan to measure aviation's carbon emissions. It could turn up some interesting results, writes Cantillon.

The video games tax credit announced in last week's budget has set pulses racing in sector, according to Laura Slattery in her media and marketing column.

In Me & My Money former Irish rugby international Peter Stringer tells Tony Clayton-Lea about his pride at being able to pay for a deposit on his first house when he was just 23.

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Ciarán Hancock

Ciarán Hancock

Ciarán Hancock is Business Editor of The Irish Times