New EU charge to push up prices for many online shoppers

Fresh €2-per-item handling fee comes on top of €3 customs charge introduced earlier this year

About six billion packages with a value of less than €150 came into EU states from outside the bloc last year. Photograph: iStock
About six billion packages with a value of less than €150 came into EU states from outside the bloc last year. Photograph: iStock

Parcels arriving in Ireland from outside of the European Union will be hit with charges of at least €5 per item as a result of two distinct fees that are now applied.

The new €2 “Union Handling Fee” that came into effect on Sunday is on top of a €3 customs charge per item that was introduced earlier this year.

The charges and fees are mandated at EU level, with delivery companies given the legal responsibility to collect them if the levies have not been paid during online checkout.

The new charge is intended to cover the increased costs incurred by customs authorities due to the huge growth of ecommerce in recent years. It will apply to all goods, regardless of their value, once a seller ships them to Ireland from outside the EU.

The growth in online marketplaces – based in China primarily – has caused dramatic upheaval in retail. According to official estimates, about six billion packages with a value of less than €150 came into EU states from outside the bloc last year.

[ New charges mean online shopping is now a lot more expensiveOpens in new window ]

As of now, when a package valued at €10 containing a pen, notebook and keyring is bought from outside the EU, it will attract a customs duty charge of €9, comprising three lots of €3.

The EU handling fee of €2 per item adds a further €6 to the bill, bringing the total end cost to €25.

Consumers will be expected to pay the charges in one of two ways.

Some larger ecommerce operations will be set up to collect the customs duty and EU handling fee at the point of sale.

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In such circumstances, both charges will be shown to the consumer and the total price paid at the checkout will be the final price, with no extra charges on delivery.

Other websites may not collect these charges at checkout and the delivery company will be required to collect the money from the consumer.

When charges have to be collected in this way it is likely a further administrative fee of about €7 will be added to the total by the delivery company.

In such cases, the three small items that had an initial price tag totalling €10 could end up costing Irish consumers €32, or more than three times the original value.

There is no customs duty or EU handling fee if goods are based in Ireland, Northern Ireland or in another EU member state at the time they are ordered.

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Conor Pope

Conor Pope

Conor Pope is Consumer Affairs Correspondent, Pricewatch Editor