Business Today: the best news, analysis and comment from The Irish Times business desk

Intercom chief executive Eoghan McCabe told staff the decision not to support Pride outwardly was a ‘tough’ one to make

New feature will support clients in responding to customers

Irish-founded technology company agreed deal with Irish Life for all 110,868sq ft of offices at the Cadenza building in 2019

Research reveals the tools consumers prefer when it comes to dealing with customer service

Investor wariness creates first big test of continent’s tech scene since rise of start-ups Spotify and Revolut

Start-up founded by former Intercom employees is developing a spreadsheet tool to rival Excel

Company is latest tech firm to cut staff with Amazon also reported to be weighing lay-offs

They used to be an unloved oddity, but automated chatbots have now evolved to the point where they may be about to fully come into their own

Karen Peacock to take on advisory role as she pursues other opportunities

Don’t wait for an exit interview to talk to employees

Along with the new products are a complete rebuild of the popular Intercom Inbox

Firm has been hit by Covid-19 restrictions and disputed payment in Germany

Expansion of local team to 400-plus comes as Irish tech unicorn edges nearer public listing

Hiring software company embraces remote and hybrid working as it expands in Ireland

When are they on and what’s on offer? Key facts about 2021-2022 open days

Representatives from start-up organisations across EU unveil initiative to boost unicorns

Data security company aims to grow employee numbers by 20, Shane Curran says

Successful applicants to receive mentoring from country’s leading tech entrepreneurs

Four-year course allows students to complete paid residencies with professional teams