In her interactions with Eir, a reader, Fidelma, dealt with “many rude reps and two nice ones”. Photograph: Alan Betson

Pricewatch: Attempt to get broadband service leads to ‘nightmare’ experience

Use of cloud computing to save files such as pictures, music, videos and documents, is on the increase, according to a CSO survey. File photograph: PA Wire

Almost 80 per cent of households go online every day, according to CSO research

Ireland.com: the presidential candidate Mary McAleese answering questions for Irish Times readers in 1997, watched by technical co-ordinator George Walker and web journalist Conor Pope. Photograph: Frank Miller

In 1994 we took our pioneering, if stumbling, first steps on to the ‘world wide web’

A vaporiser or electronic cigarette is used to inhale vapour made from liquid, concentrate or dry herb and while the practice is widely viewed as less harmful than smoking, it is not without its critics. Photograph: Getty Images

Cancer Research UK, which funded study, warns vaping is ‘not risk free’

‘This is a really significant day for our Irish credit union sector,’ said Minister for Community Development Michael Ring. Photograph: Colin Keegan/Collins

Over 110 branches to provide debit cards, standing orders, direct debits and overdrafts

Toblerone made the gap between the chunks in some of its chocolate bar wider while keeping the size of its packaging

Pricewatch: It is common in markets where profit margins can be tighter than Rod Stewart’s trousers

One reader went to great effort to acquire the public services card to renew his truck driving licence, only to discover   truck licence renewals are not permitted online. File photograph: Getty Images/iStockphoto

Pricewatch: Our reader offers a ‘salutary tale’ on the vagaries of the driving licence system

Initial signs were good for Jamie’s garlic press, but it didn’t deliver

Pricewatch: Joseph Joseph’s was pointless, Oxo’s seems reliable but Jamie Oliver’s made us sad

Plans to open the Oireachtas to the public this weekend have been scrapped due to fears that the Extinction Rebellion movement demonstrations on Merrion Street could disrupt the event. Photograph: Gareth Chaney/Collins.

Ceann Comhairle cites fears over ‘health and safety risks’ after incident on Thursday night

A heavy smoker  who drives long distances in a diesel-powered car and burns  fossil fuel  in winter has the most to fear from Budget 2020. Photograph: Getty

Analysis: No changes to personal tax regime while welfare payments largely untouched

 Marks & Spencer  has  reshaped Irish retail and  consumer habits since it first arrived. In the early days Irish people could not get enough of its chicken Kievs, while its Cornish pasties ent down a treat

Pricewatch: M&S’s operation in the Republic turns 40 next month, and it could not have picked a worse time to celebrate an anniver(...)

“Regular energy drinks are basically sugary drinks with added caffeine.” Photograph: Getty Images

Safefood survey finds slight increase in number of energy drinks for sale

A shopper pushes a trolley in a supermarket. There is a common assumption that we are entitled to get a product at whatever price it is marked at in a shop. File photograph: Neil Hall/Reuters

Pricewatch: Is a public services card necessary when renewing a driving licence?

If in Tuesday night’s draw no player matches the five numbers from the main panel plus an additional two so-called Lucky Star numbers it will have to be shared at the next prize tier at which there are winners.

Current prize has been rolling over since July 23rd and has now hit its maximum limit

 An activist draws the ‘XR’ logo on the EU flag. Extinction Rebellion Ireland says voting, lobbying and petitions have all failed. Photograph: EPA

Extinction Rebellion Ireland is planning a week-long campaign of civil disobedience

Dublin compares reasonably well with other cities around the world when it comes to overall reputation, scoring better than Seattle, Boston and Barcelona but behind San Francisco, Toronto, London, Copenhagen and Sydney

Two surveys ask foreign workers – in Ireland and overseas – what they think of Dublin

Fota Island Resort says to honour all booking at the discounted rate would cost it around a quarter of a million euro. Image via Facebook.

Fota Island Resort says glitch saw 1,200 people secure 50% discount during booking

Anyone for tea with “naughty sheep” of Loch Lomond? Photograph: AirBnB

Airbnb, best known for its accommodation sharing service, says there will be strict rules on interacting with the animals

Ryanair has signed a joint declaration with others pledging to work to prevent and minimise disruptive incidents.

Airlines, aviation bodies say disruptive people pose threat to plane safety every three hours

From Roman chariots to outer space: the Atlantis space shuttle takes off at Cape Canaveral, Florida. Photograph: Craig Rubadoux/AP

‘Threads don’t get any more glorious than this’ – comedian Stephen Fry praises story

Dublin rentals: Rents increased by seven per cent annually during the second quarter of 2019. Photograph: iStock

Renters now have to pay up to 40% more each month than buyers

Experience the warm glow of saving money. Photograph: iStock

Pricewatch: We need more heat, food, clothes . . . and then there’s Christmas

Marie received almost 20 text messages from Vodafone either saying her broadband problem had been fixed or promising that it would be soon, but still no joy. “Only for neighbours we would have missed the All-Ireland,” she tells Pricewatch. Photograph: PA/PA Wire

Pricewatch: Two tales of woe from Vodafone customers

Penneys’ Friends Umbrella: cheap and throwaway.

Pricewatch: Barbour and Ted Baker demand plenty of lolly for their brollies

Ross Walsh was contacted by a  Solomon Gundi, who was not as wise as his name might suggest. Photograph: iStock

‘Solomon Gundi’ thought he was on to a good thing when he emailed a 22-year-old Limerick student

 Anne Enright: “All we need to do is cover the art with a gentle soft rain.” Photograph: Alan Betson

Words Ireland make pre-Budget submission for increase in financial backing for writers

A taxi rank in Dublin City Centre. Photograph: Alan Betson/The Irish Times

Drivers will be obliged to accept card payments, says National Transport Authority

A file image showing supporters and members of the Transgender community at RTÉ Studios Dublin over the broadcast of a Prime Time interview with  Graham Linehan. Photograph: Tom Honan/The Irish Times

Programme treated issue ‘fairly’ and presented information in an ‘objective manner’

The survey found that 67 per cent of respondents believe that, on balance, social media does more harm than good, with 42 per cent claiming they would like to completely stop using it. Photograph: Yui Mok/PA Wire

Global survey points to a disillusioned generation mistrustful of traditional institutions

As many as one million people have have lost future bookings with thomas Cook. Photograph: EPA

21,000 staff to lose jobs and 150,000 holiday-makers, including 5,000 from Ireland, stranded abroad

Pricewatch: Eir’s customer service falls short while AIB’s bank charges fail to compete

Paul Staniforth from the Wobbly Circus enjoying car-free day at College Green, Dublin. Photograph: Tom Honan

College Green was closed to traffic on Sunday – this time with fewer crash barriers

Ireland rugby fans  in Donny and Nesbitts pub in Dublin watching the Scotland game in the Rugby World Cup. Photograph: Stephen Collins/Collins Photos

Rugby World Cup: Watching a match on TV normally the last thing on homeless person’s mind

Service please. Photograph: Getty

Industry critic Georgina Campbell warns of ‘baffling’ low standards in our top hotels

Students take to the streets during for the Global Climate Strike in Dublin’s Merrion Square on Friday. Photograph: Aidan Crawley/The Irish Times

Thousands protest in Dublin and countrywide urging Government response

Julie Cox with her mother Jill Cox outside the Beaufield Mews Restaurant,  Stillorgan, Co Dublin in 2001. Photograph: Brenda Fitzsimons

Stillorgan institution calls it a day: ‘We wanted to finish on a high ... this is the best way to go’

Students at the global climate change strike in Dublin’s Merrion Square on Friday. Photograph: Aidan Crawley/The Irish Times

Young climate change activists joined by teachers and principals in call for action

Outer postcodes in Dublin recorded strong sales transaction and value growth in the first half of 2019 while overall the city saw a slowdown in transaction numbers and sales values. Photograph: Frank Miller

Dublin 6 records biggest decline in sales while Dublin 20 sees most significant spike

Anna May McHugh poses at the National Ploughing Championships in Ballintrane, Fenagh,  Co Carlow. Photograph: Leon Farrell/Photocall Ireland

Wellies and waterproofs are left at home as temperatures pass 20 degree mark

Tánaiste Simon Coveney  visits the Global Ireland marquee at the National Ploughing Championships on Wednesday. Photograph: Julien Behal

Tánaiste plays down fears of food and medical shortages on visit to ploughing championships

Stoneybatter’s annual street party. Photograph: Cyril Byrne / The Irish Times

North Dublin suburb ranked 42nd in Time Out league table as Lisbon’s Arroios fills top spot

A file image from January this year showing Adam Kelly from Skerries Community College  announced as the  winner of the 2019 BT Young Scientist of the Year. Photograph: Aidan Crawley

Adam Kelly (17) from Skerries has developed a tool that helps to develop super computers

’Our whole future has just evaporated, no hope of us coming back to Ireland in any near future’

Pricewatch: ‘€75 of missed payments had me on credit barred list for the next five years’

Aer Lingus flight EI413 was cancelled on August 31st “due to thunderstorms in the Verona region”. Photograph: Frank Grealish

Pricewatch: Journey home from Italy took members of wedding party 33 hours

 Musician Brendan Keegan gives bodhrán lessons to Chinese student Cherry Zhou.

Group of children taught to play bodhrán, cut turf and dance jigs at Glen Keen Farm

The Xtra-Vision store on the corner of Baggot Street and Waterloo Road in Dublin: Try to explain to a child of the 21st century what a video library was and watch confusion cloud their faces. Photograph: Bryan O’Brien

Pricewatch: They may be gone, but the once household names are certainly not forgotten

Lyons Tea is made in the UK and is owned by Unilever

Taoiseach says ‘not all of the same brands’ will stay in shops - but which ones will go?

Eye of the storm: the devastating Hurricane Dorian takes shape earlier in September. File photograph: EPA

Met Éireann overwhelmed by the huge response ‘to our public call for storm names’

Irish people spend an average of 274 minutes on their smartphones each day. Illustration: iStock

Social media by far the most popular thing people use their phones for – ComReg report

Several social media influencers also found to be in breach of authority’s code

Independent farmers and supporters outside Meadow Meats in Rathdowney, Co Laois last week protesting the price of beef. Photograph: Brian Lawless/PA Wire

FG under ‘intense’ pressure to resolve issue and are at risk of losing rural seats in next election

A survey found 69% of people are concerned about  access to the UK and security at the border after  Brexit. Photograph: Paul Faith/AFP/Getty Images

Affordable housing now people’s top priority for Government ahead of Brexit – survey

 Minister for Business, Enterprise and Innovation Heather Humphreys: there are steps consumers must take “to lessen the potential impact”  of Brexit. Photograph: Alan Betson

Post-Brexit prices may spiral and customer rights may not be guaranteed, says watchdog

Flowers at the scene where a seven-year-old boy died after being struck by a road sweeper’s truck at St Joseph’s Way, Ballymun, Dublin. Photograph: Gareth Chaney/Collins

Dublin mayor says driver ‘bereft’ after death of Devin Crosby Shepherd in Ballymun

Things such as getting free wine at gallery openings and buying nearly gone off food can save you money in college.

Pricewatch: Cook your meals, make lists and other tips to help you save money

Kelly quads Charlie, James, Luke and Tom on their first day of school at St Coleman’s NS, Cappagh. Photograph: Tom O’Hanlon.

‘To see them all going off now is just amazing. They are a real miracle,’ says Limerick mum

Merchants Quay Ireland said the council’s decision was ‘deeply disappointing’ and it would put lives at risk.

Merchants Quay Ireland petitions An Bord Pleanála over plan for supervised facility

Brendan White who lives on Clonliffe Road puts up bunting in support of Dublin ahead of the  All-Ireland football final at Croke Park. Photograph: Alan Betson/The Irish Times

Paul McAuliffe deploys social media in appeal for advice on where colours can be bought

Joe Schmidt and Johnny Sexton with large versions of An Post’s new stamps. Photograph: Maxwell

Two join select group who get the honour while alive and (in Sexton’s case) kicking

PSD2 is a new European law which is due to come into affect on September 14th. Photograph: iStock

Banking federation urges consumers to take simple measures to be ready for changes

‘BA  made a huge error in not issuing our ticket, failed to get us to our destination, and left us with no means of contacting them to correct this.’  Photograph: Steve Parsons/PA Wire

Pricewatch: Your consumer queries answered

Catherine Keyya Murphy at the Festival of Nations in Mountjoy Square, Dublin.

This year’s Festival of Nations brings drums, dress and dancing to Mountjoy Square

The Warwick Hotel in Salthill, Galway, “the west’s alternative ballroom of romance”, undergoing demolition.  Photograph: Joe O’Shaughnessy

Salthill venue hosted countless high-profile music acts in recent decades

Over the course of the four years needed for a typical degree, parents could expect to spend €35,200.

Is it possible for parents to buy a property near their children’s college and later sell it at a profit?

The High Court has granted Ryanair an injunction preventing its Irish-based pilots from going on strike later this week.

However airline loses in its court attempt to block strike by UK pilots

Minister for Health Simon Harris opens the new Cataract Unit at Royal Victoria Eye and Ear Hospital in Dublin. Photograph: Chris Bellew/Fennell

Report finds soaring medical treatment costs likely to lead to higher insurance premiums

The average monthly cost of renting a home is now almost €650 more than it was in late 2011.

Daft.ie report author says lowering rents, increasing supply must be Government goals

A motorist who is looking to spend more than €20,000 will make the biggest savings. File photograph: Getty Images

Importing from the UK may become redundant in a no-deal Brexit so consumers must act fast

An AA spokesman said: ‘If you have a second car in the household advising of this can help lower your quote.’ Photograph: Reuters

An AA spokesman says the difference in two quotes is due to level of cover provided

Irish-based Ryanair pilots have voted to strike over two days later this month

Laya Healthcare  has no travel insurance policies which would offer a safety net to pregnant women once they hit the 26-week mark. Photograph: iStock

Pricewatch: Pregnancy cover and cancellation over a bereavement leave travellers fuming

FX Buckley: Erin Mac an tSaoir, manager John Collins, owner Paddy Buckley, Carlos Ruelafcalin, Fran Bennett, Ann Crawford and Frank McMahon of the Moore Street butcher, in Dublin. Photograph: Crispin Rodwell

‘There’ll be no pigs’ heads. Sure who would buy a pig’s head? And why would I need to touch it?’

Does a new car  really smell good or do you just think it does? Photograph: iStock

Ever wondered how sun cream works or about the curious noise made by an ATM?

The cost of alcohol has fallen to such a level that women can now hit their weekly alcohol consumption limit by spending under €5, according to a new report.  File photograph: Dara Mac Dónaill

Alcohol Action Ireland calls for minimum pricing as drinks become ‘more affordable’

The average cost of putting a child into senior infants is  €340, according to a Barnardos survey. Photograph: iStock

Barnardos says Government could make books free at primary level at ‘minuscule’ cost to education budget

People seek cover amid the heavy showers in Dublin on Tuesday afternoon.  Photograph: Nick Bradshaw/The Irish Times

Irish Rail services via Maynooth badly affected; National Gallery is evacuated

Bartra Capital  images of  proposed coliving development at Eblana Avenue, Dun Laoghaire.

Bartra Capital welcomes approval of plan which sees residents sharing communal living space

There is less than half a point between Aldi and Lidl in the discounter league, according to the latest figures from retail analysts Kantar. Photograph: Aidan Crawley

In terms of market share, Dunnes Stores is the most popular supermarket in the State

Is the low value people in Ireland appear to place on celebrities endorsing particular products a sign of ‘influencer fatigue’. Photograph: iStock

Online interactions can be important for brands – but there are potential pitfalls

Department of Social Protection pays the full cost of a dental check-up once a year. Photograph: iStock

Survey finds 725,000 eligible people have never made use of their entitlements

‘I was also told I could log into My Eir account at any time but that isn’t feasible.’ Photograph: Maxwells

A woman who signed up to a bill phone for her daughter takes issue with Eir

Protesters marching through Temple Bar in Dublin, demonstrating against the cruelty to animals in the greyhound industry. Photograph: Alan Betson

Actor Pauline McLynn calls for sport to be outlawed at Dublin demonstration

Protesters including Sorcha Finnegan (left) and Patricia Griffin (wearing pink top) outside the Hyde & Seek child care facility in Drumcondra on Friday. Photograph: Alan Betson

Mother says she is taking her two children out of the creche after ‘Dickensian’ scenes

Have you ever broken the local rules when overseas and got into trouble for it? Our readers have been sharing their stories. Photograph: iStock

‘I was arrested in LA for asking two door men if there was any craic in the night club’

Ryanair passengers boarding. Photograph: Reuters/Hannah McKay/File Photo

Consumer group surveyed passengers on how European airlines dealt with complaints

The Government has refused to support the scrapping of summer and winter time and confirmed that Irish clocks would continue to be put back by an hour at the end of October and then put forward at the end of March. Photograph: Bryan O’Brien/The Irish Times

Department defends decision, saying ‘we have to be careful with the online polls’

Conor Pope: I’m determined my enslavement will not be inherited by my children

Give Up Your Aul Screens: It’s too late for me but there’s hope for my children

Schools won’t start back for more than a month but the lead-in time is long

Parents have spent over €20bn educating their young, despite free schooling

Not exactly instagrammable: Conor Pope with ‘the ferny thing I fed orange juice to’. Photograph:  Crispin Rodwell

Instagram is groaning with greenery but keeping trendy plants alive isn’t easy

It has been a bad, bad week for the Dutch airline KLM on Twitter. Photograph: Jussi Puikkonen/The New York Times

Company attracted negative press after saying it would tell breastfeeding mothers to cover up

 Google has suspended ticket reseller Viagogo as an advertiser after finding the firm had breached its policies. File photograph: Dado Ruvic/Reuters

Search giant takes action against ticket reseller with headquarters in Limerick

The most expensive item at secondary school level was books at €220. File photograph: iStock

About 78% finding costs a burden as financial hit reaches €1,399 per child at second level

Lunchtime sunshine in St Stephen’s Green, Dublin last week. Photograph: Dave Meehan/The Irish Times

The legend of St Swithin would suggest a fine summer but forecasters are not convinced

The IBPF says  to look at the number of re-mortgages as a percentage of all mortgages drawn to establish figures

Banking sector report says more people switch than Central Bank figures suggest

Around 1.3 million utility customers wasted hundreds of euro each last year or a combined total of half a billion euro by not switching provider. Image: iStock

Consumers wasting hundreds each year by not availing of cheaper rates at different companies

A decade ago, there were almost 4,000 payphones in Ireland. Photograph: Fred Tanneau/AFP/Getty Images

Most payphone calls are to domestic violence and homeless shelters, says ComReg

 Dublin Airport is having its busiest summer in its 79-year history. File photograph: Aidan Crawley/Bloomberg

Busiest summer in airport’s history, with up to 20 per cent of cars parked from the North

Eir said: “We are working hard to offer our customers the high level of care they should expect.”

Pricewatch: Six-month wait to have broadband connection restored

David Trimble told the House of Lords he ‘acquiesced’ to same-sex marriage rights. File photograph: BBC NI/PA Wire

Former first minister of North David Trimble had voted against liberalising marriage rules

The increased cloud cover will increase the chances of occasional showers. Photograph: Dara Mac Donaill

Sunday and Monday will be warm and sunny but Tuesday will bring wet conditions

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