For all court users: All courts to be clean, bright and accessible. Rebuilding or refurbishment to ensure proper facilities for users, including consulting rooms, proper toilet facilities, cafes where possible and an information point.
For victims of crime: A friendly, supportive environment in and around the court, with accommodation while waiting to give evidence and facilities for Victim Support.
For family law litigants: dedicated family law centres in a number of areas, with facilities for the Legal Aid Board and probation service and private consulting rooms. A dedicated family law building in Dublin with facilities for children. All family law courts to be designed to have a minimum of formality.
For civil litigants: information on procedures and court practice available on the Website and in the courts; the facility to lodge documents and pay fees on the Internet.
For lawyers and judges: an information technology system which will co-ordinate court listings and records; the High Court lists to be on the court Website. The capacity to lodge documents in court through the Internet.
For gardai and prison officers: Information about convictions and sentencing instantly available through technology, enabling prisons to be informed when to expect prisoners.