Watery depths: a drop by drop guide to charges

Here is a lowdown on the reality behind turning on your taps in an era of charges.


Nicely timed to get in ahead of Budget Day, water charges are finally here. Since October 1st, households all across the country have been slowly adjusting to the regime and registering with Irish Water.

But whether you have registered or not, if you’re still not 100 per cent clear as to what the new regime might mean, here is some further guidance to aid you.

How do I apply to register as a customer of Irish Water?

I haven’t received any documents yet - what should I do?

If you don’t register by October 31st, you will have a further 60-day grace period to do so and claim back your allowances. However, if you don’t register by then, you’ll find that water will end up costing you more, as Irish Water says it will apply a standard charge of €424. This charge is higher than the average because it doesn’t include the free allowance of 30,000 litres a year. Moreover, it is based on a two-adult household – so if there’s only one of you, you’ll be paying too much by not registering.

How is water being charged from October 1st?

Given that so many households don’t yet have a meter, a fixed assessed charge is being used for the first nine months (see table). This means that a household of two adults and two children will pay €278.16 on an annual basis for their water, or €69.54 every three months.

Does this mean that I need to start saving water now?

However, if you end up using less than the estimated norms, you will be entitled to apply for a rebate, so there is an incentive to use less. You will get this rebate once your meter is installed and you can demonstrate that you use less water than the estimates, in the form of a rebate. However, if it takes quite a while for a meter to be installed on your property – and you may not get one until 2016 – you’ll have unnecessarily given Irish Water some of your money for up to two years. It will take up to six months, once you have a meter installed, to get the credit for your rebate.

How and when will I pay?

Should you opt to fill out the direct debit mandate, Irish Water says that this will be deducted 14 days after the bill date, “similar to the terms offered by other utilities”. It could not however give us the exact date at which this money will be debited.

How much will I pay in January?

What allowances can I get and how do I claim them?

To ensure that you get the allowance for children, you must also include the PPS numbers of your children in your application form (see below).

If it ends up that you don’t fully use your allowances, these will be carried forward to the following year.

Why is Irish Water asking for my PPS number?

Department of Social Protection

So, if you’re entitled to an allowance – and you typically will be – then you must give this information. However, you only need to give one adult PPS per household (regardless of the number of adult inhabitants) to claim the household allowance. The PPS numbers of all children are required to claim the children’s allowance.

According to a spokeswoman for Irish Water, “it is not possible for Irish Water to allocate this Government allowance without a PPS number to verify entitlement”.

Irish Water says that any data it collects is used only to provide water and waste water services.

“For example, it may be necessary for a contractor to visit a customer’s property to repair a leak. In that circumstance Irish Water would have to give the contractor a customer name and address. This would also apply to our contact centre, which is also outsourced.”

Also of potential concern to homeowners is another section in the application form which, if you tick, gives permission to “authorised agents” acting on behalf of Irish Water to contact you “about water-related products or services which may be of interest to you”.

Irish Water says that it may, from time to time, include a “bill insert” promoting water-saving devices in documentation you receive.

“We will not be passing customer data to third parties for the purpose of marketing,” the spokeswoman says. But, if you don’t want to risk a deluge of marketing material, be sure to tick this box.

When will I get a meter?

Do I have to pay for my holiday home?

I’m renting my home – do I have to pay the charges?

If the property is vacant, then the landlord is liable for the charges. Water use: Flushing, showering, brushing your teeth ... here’s how to cut down on costly consumption While metering doesn’t come in for another nine months, it’s worth getting you and your family in the habit of saving water and therefore money. Who knows, if you’re frugal enough you may find that you’re due a rebate once you get a meter!

BATHROOM l It’s likely that bathrooms all around the country will start getting that little bit smellier as water bill payers restrict flushing. If your cistern is old, a flush will use up to nine litres of water, so consider placing a displacement device in it – such as a bottle – which will reduce the amount of water you use when you flush. l It may seem mean, but restricting the time your family spends in the shower will save you money. A power shower will set you back about 38 cents, while a regular shower will cost you about half that. So consider getting a timer if you favour greater water pressure. l Finally, turn the tap off when brushing your teeth or shaving. It has been estimated that a running tap wastes more than six litres of water a minute, or over 7,000 litres a year, so turn it off.

KITCHEN l Don’t be tempted to run the washing machine or dishwasher if you don’t have a full load. l Don’t fill your kettle unnecessarily – if you’re just having a cup of coffee for one, measure it out first. It will also help you save on your electricity bill. l Use a basin in the sink– you can use any left-over water for the garden. l Make sure you don’t have any leaks l One option to reduce your usage is to buy a water-saving shower head (you can expect to pay about €20 for one) which promises to reduce the amount of water that flows from your shower to just eight litres per minute. l Another option is to get a restricter for your tap, for about €6. This will reduce the water flow to about 4.5 litres per minute without affecting the water pressure. Alternatively, you can consider opting for a stronger flow for your kitchen, which would deliver about 7.2 litres a minute. GARDEN l If you want to protect an outside tap, consider getting a lock for it, which will cost you between €20 and €30. l Get a water butt. They work by collecting water from your roof by connecting to a downpipe, and the water can be used to water your garden, clean you r car, or any activity which doesn’t require drinking water. You can buy a butt for €40. Watch out for how much water it can store, and whether or not it comes with a downpipe kit. Consider a solar-powered pump to get the water out of the butt.

Water has become another commoditised utility. Here is a lowdown on the reality behind turning on your taps

The Irish Times Logo
Commenting on The Irish Times has changed. To comment you must now be an Irish Times subscriber.
Error Image
The account details entered are not currently associated with an Irish Times subscription. Please subscribe to sign in to comment.
Comment Sign In

Forgot password?
The Irish Times Logo
Thank you
You should receive instructions for resetting your password. When you have reset your password, you can Sign In.
The Irish Times Logo
Please choose a screen name. This name will appear beside any comments you post. Your screen name should follow the standards set out in our community standards.
Screen Name Selection


Please choose a screen name. This name will appear beside any comments you post. Your screen name should follow the standards set out in our community standards.

The Irish Times Logo
Commenting on The Irish Times has changed. To comment you must now be an Irish Times subscriber.
Forgot Password
Please enter your email address so we can send you a link to reset your password.

Sign In

Your Comments
We reserve the right to remove any content at any time from this Community, including without limitation if it violates the Community Standards. We ask that you report content that you in good faith believe violates the above rules by clicking the Flag link next to the offending comment or by filling out this form. New comments are only accepted for 3 days from the date of publication.