BMW’s timing chain problem comes back to haunt carmaker
Irish solicitor ‘inundated’ with BMW owners keen to sue over N47 diesel engine failures
Dublin solicitor Dermot McNamara suggests court action might clarify the root cause of the problem with BMW’s N47 diesel engines, which were fitted to the 1, 3 and 5 Series. Photograph: Christof Stache/AFP/Getty Images
BMW’s travails with its N47 diesel engine failures, which had been thought sorted and finished with, are coming back to haunt the German carmaker. One Irish solicitor has told The Irish Times that he has clients looking to take BMW to court over the matter.
Dublin-based solicitor Dermot McNamara said: “We’ve been inundated with requests from clients and new clients since there has been increased media coverage in this area, especially in cases where BMW has refused to pay for the repairs or has only offered to pay for a nominal amount.”
Mr McNamara recently took a case, on behalf of a client, against BMW for a diesel engine failure, only for the case to be settled on the literal steps of the courthouse. According to him, this could mean that the actual number of cases out there is considerably higher than realised.
“It’s impossible to know how many similar cases have gone as far as that and then been settled at the last minute.”
The problem dates back to 2007 and the creation of BMW’s hugely popular 2.0-litre diesel engine family, which carried the internal code name of N47. The engine, which was fitted to versions of the 1, 3 and 5 Series, as well as the X1 and X3 SUVs, became a firm favourite with customers, not least because it managed to mix impressive fuel economy with low emissions levels. Indeed, the N47 engine, when fitted to the 5 Series saloon, became something of an embarrassment to the Irish government when it realised that BMW’s expensive luxury saloon was in the low Band B tax band supposedly designed to cover small, affordable family cars.
The problem was traced to the engine’s timing chain, which regulates the movements of the pistons, camshafts and valves. If a timing chain works properly, then all is harmonious. If it breaks, or skips a beat, then terrible damage can be caused by the engine’s moving parts literally crashing into one another.
Things were made worse by the fact that BMW had originally designed the chain to be maintenance-free, so it was mounted at the back of the engine, effectively under the windscreen. That makes it all but impossible to inspect or repair without removing the engine entirely – a costly and time-consuming job.
Customers who had scrupulously kept up their service history with a main BMW dealer were, by and large, helped out by BMW, which paid for new engines to be fitted. Those who had strayed outside the main dealer network, even those who had gone to recognised marque specialists, were often given short shrift. BMW said that it operated a “goodwill policy” to customers whose engines failed outside the normal three-year warranty, but that policy did not extend to all.
“Understandably, customers hearing of an issue will be concerned and will need some reassurance that their vehicle will not be subject to a timing chain failure. If the car is not displaying any unusual running characteristics then there is no need to be concerned. Those people still concerned can see their nearest authorised BMW retailer to have the vehicle inspected.”
That does not go far enough for many, however. BMW said that it issued a “technical campaign” rather than a full recall because the issue is not directly related to safety, and so it can deal with the issue case-by-case. Those affected claim that it is a safety issue, though, as the cars can fail without warning while the cars are being driven, and that it’s not a question of maintenance but of a specific manufacturing fault.
The timing chain fault (and the giveaway that the problem is imminent is a high-pitched “tinkling” sound coming from the engine, although it can still fail without warning) was supposed to have been fixed on engines dating from the second half of 2009, but there have been reports that engines from as late as 2011 are failing because of the issue. With just one solicitor claiming to have as many as 20 potential cases on the books, this is one Germanic quality problem that’s not going away in a hurry.