A record number of complaints were received in 2022, Ger Deering's annual report notes
Ombudsman
Police Ombudsman Marie Anderson says there was evidence of ‘collusive behaviour’
HSE approach to overseas treatment ‘inflexible’ and often to blame for patient debt, Ombudsman finds
Health authority repeatedly refused to reimburse legitimate expenses for people getting medical procedures outside Republic
Department of Health official Shane Corr told Taoiseach in an email three years ago that long-stay refunds were being put ‘out of reach’ of older people
Only eight days before he resumes as Taoiseach, records show his explanations cut no ice with two senior ethics officials
Dissenting opinions revealed in ethics watchdog Sipo’s decision not to press ahead with inquiry
Highest number of grievances from residents looking to be transferred to another centre
Hospital staff broke news of man’s death to family saying he had been found ‘pulseless’
Government opens scheme to adjoining institutions after Ombudsman’s intervention
Women ‘wrongly refused access’ to redress scheme by Department of Justice
Fees for social activities for immobile resident dropped following complaint
Ombudsman’s annual report details complaints about welfare and child protection
Asylum seekers given right to take issues about State services and accommodation to two watchdogs
Assistance scheme reviewed after multiple complaints from parents and students
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