Sir, – How and when did the word “perfect” become the ubiquitous response from all customer service personnel, especially in the hospitality industry? Here’s a transcript of my recent experience.
“A latte, please.”
“Perfect.”
“Cash or card?”
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“Cash.”
“Perfect.”
“The receipt?”
“No, thank you.”
“Perfect.” – Yours, etc,
ANNE MARIE KENNEDY,
Craughwell,
Co Galway.
