Permanent TSB to create 180 jobs as part of technology investment

Move comes just seven months after PTSB confirmed plans to cut 300 jobs via a voluntary severance scheme

Karen Hackett, head of people experience at Permanent TSB, and Ger Mitchell, chief human resources officer for PTSB.

Karen Hackett, head of people experience at Permanent TSB, and Ger Mitchell, chief human resources officer for PTSB.

 

Permanent TSB is to create 180 jobs as it invests in its digital infrastructure and business banking, to the next phase of the bank’s growth strategy.

PTSB also said it would introduce hybrid working arrangements for employees, including the use of a network of hubs to cut commute times for workers.

Recruitment for the roles, which will be in technology, business banking, risk management and data analytics, is already underway the bank said. The new jobs will be at senior and graduate level, and come following the announcement of a further €50 million investment in its technology infrastructure and digital capabilities.

This announcement comes just seven months after PTSB confirmed plans to cut 300 jobs, mainly targeting managerial positions, via a voluntary severance scheme.

Flexible working

Among the new flexible working arrangements for employees are options to work from home for up to three days a week, a compressed working week and job sharing.

The bank will also use hubs in Greystones, Maynooth, Dundalk and Douglas to reduce commute times for office-based roles. The bank is to invest in new technologies and a new collaboration zone at its headquarters in Dublin to help people on-site and those working remotely work together.

The new technology will also facilitate video banking for customers, enabling branch and sales staff to hold virtual meetings with customers.

Almost half of the bank’s total workforce have applied for permanent flexible working arrangements, it said.

Commenting on the flexible working arrangements, Ger Mitchell, Permanent TSB’s chief human resources officer said: “We are delighted to offer flexibility in working arrangements, which has been made possible by our significant ongoing investment in technology. It is clear that this flexibility is needed and we are confident that it will result in an even better service for our customers and an enhanced work-life balance for our people.”