Two-thirds of CEOs think staff will return to office five days a week, global survey finds

Most company leaders also believe pay and promotions could become linked to workplace attendance

KPMG’s CEO Outlook survey found that 64 per cent of leaders globally predict a full return to in-office working by 2026. Photograph: iStock
KPMG’s CEO Outlook survey found that 64 per cent of leaders globally predict a full return to in-office working by 2026. Photograph: iStock

Nearly two-thirds of bosses believe that workers will return to the office five days a week within the next three years, while a majority of company leaders think pay and promotions could become linked to workplace attendance, according to a global survey.

Despite the widespread adoption of hybrid working by most office-based employers since the pandemic, KPMG’s CEO Outlook survey found that 64 per cent of leaders globally predict a full return to in-office working by 2026.

The annual poll – which surveyed more than 1,300 chief executives of the world’s largest businesses suggests that many executives are increasingly supportive of returning to pre-Covid ways of working, more than three years after the pandemic forced office-based employees to carry out their roles from home.

In addition, the survey showed that an overwhelming majority (87 per cent) of global leaders believe that financial rewards and promotion opportunities could be linked in future to office attendance.

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Jon Holt, chief executive of KPMG in the UK, said there isn’t a “one-size fits all approach” to back-to-office mandates, and that any such move could “create tensions between leaders and employers”.

In recent weeks, large corporates have started to call an end to the more flexible working patterns that followed the pandemic, led by big tech firms including Amazon, Google and Meta, and banks including Citigroup and Lloyds. Senior bosses at those firms have said that bringing teams together boosts creativity and collaboration, as well as fostering a corporate culture.

Mr Holt said: “Issuing an ‘all hands on deck’ edict is a simple response to a complex issue – it won’t work for all businesses. Some sort of hybrid working is likely to remain a useful way to attract and retain the good people the CEOs know their business needs.

“CEOs hoping to return to an all-office world will have to work collaboratively and carefully with colleagues to get it right.”

Mr Holt added that spending at least some of the working week at their desks was particularly beneficial for younger employees, who may have begun their professional lives amid the pandemic and the ensuing cost of living squeeze.

He cautioned leaders to remember their “duty to nurture and support” the careers and wellbeing of more junior staff.

Multiple employee surveys in recent years have shown that most workers have no desire to return to their desks full-time, with some saying they would quit their jobs if current workplace flexibility was taken away. – Guardian service