Xavier Neil

5 results

Last summer, as Eir was in talks with its customer care outsourced providers, its poor standards of customer care rose to prominence in the media

Telecoms group Eir has become embroiled in a legal row with a Dutch company that provided it with software for elements of its customer service platfo(...)

Eir headquarters: new ownership regime under French investor Xavier Neil seeks to repair difficult past dealings with Comreg. Photograph: Alan Betson

Telecoms regulator Comreg has agreed a wide-ranging peace deal with Eir, the biggest operator in the market, to end a swathe of rancorous legal disput(...)

Sales at Eir dipped 2 per cent to €1.27 billion. Photograph: Maxwells

The new chief executive of Eir says the company plans to bring “hundreds” of outsourced customer service jobs back in-house, as it tries to shake-off (...)

An interior shot of Eir’s head office at Heuston South Quarter, showing staff gathering for the launch of the Eir brand in 2015. Photograph: Eric Luke

The new French owners of Eir are set to move the group’s corporate headquarters from the Heuston South Quarter to the out-of-town Citywest Business Ca(...)

The Minister for Finance Paschal Donohoe announced in the 2018 Budget that he planned to increase the rate of stamp duty on commercial property transactions. Photograph: Leah Farrell / RollingNews.ie

Government extends stamp duty net The Government used the Finance Bill last week to quietly extend the scope of a planned increase of stamp duty on t(...)