Vodafone inquiry as customer 'insulted'

Mobile phone company Vodafone has suspended two employees pending an investigation into an offensive photograph which circulated…

Mobile phone company Vodafone has suspended two employees pending an investigation into an offensive photograph which circulated online today.

The photograph circulating on social networking site Twitter appeared to show a text-based conversation between two shop workers using insulting and vulgar language about a customer.

The company said in a statement it "became aware of this issue and immediately moved to source the origins of the image".

The photograph looks like it was taken from in front of a staff computer screen in a Vodafone shop.

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Typed on the screen was: "This c**t is wrecking my buzz. I am seriously gonna b****slap her face into that Galaxy 2."

The text conversation appeared to continue onscreen with: "What an awful looking huuure."

"Mine too I need a cup of tea and a smoke and some heroin," the typed conversation continued.

"The company takes the matter very seriously and has suspended two employees pending a full and immediate investigation," the statement said.

"We would like to reassure our customers that Vodafone has a zero-tolerance approach to any behaviour that is outside of Vodafone’s rigorous code of conduct and contract of employment," said Paul Ryan, strategy director of Vodafone Ireland said in the statement.

Genevieve Carbery

Genevieve Carbery

Genevieve Carbery is Deputy Head of Audience at The Irish Times