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PTSB chief executive Jeremy Masding apologised “unreservedly” to the customers affected by the tracker issue. Photograph: Eric Luke

Almost four years after Permanent TSB first admitted a “failure” in its treatment of tracker mortgage customers, it was yesterday fined €21 million by(...)

The tracker mortgage scandal has been described as one of the greatest financial swindles in the history of the State. Photograph: iStock

Among the many harsh – and sometimes heartbreaking – lessons we’ve learned from the tracker mortgage scandal that continues to unfold in the corridors(...)

The Central Bank of Ireland (Dublin HQ above) was harshly criticised by TDs and Senators for the length of time it had taken to hold financial institutions to account over the scandal and accused of a “dereliction of duty” over its handling of the issue. File photograph: Niall Carson/PA Wire

The prospect of Irish banks facing criminal proceedings after wrongly forcing more than 20,000 homeowners off tracker mortgages was raised by the Cent(...)

 Governor Philip Lane. The Central Bank has defended the pace of its inquiry, which started two years ago. Photograph: Cyril Byrne

The Central Bank was pushed to the “limits of its powers” to force banks to deal with their “unacceptable failings” on tracker mortgages. Central Ba(...)

The tracker mortgage scandal was described on Wednesday as the “largest scam ever perpetrated on customers in the State” by David Hall of the Irish Mo(...)

Tracker mortgage scandal: As a result of the banks’ negligence - wilful or otherwise - people were unnecessarily put under huge financial pressure

What is the tracker scandal about? In very simple terms, it has at its core a fierce determination on the part of almost all the mortgage lenders who(...)

Pearse Doherty: Government’s approach could leave “too much wriggle room” for financial providers to sidestep complaints. Photograph: Dara Mac Dónaill / The Irish Times

Some 371 complaints taken to the Financial Services Ombudsman were closed last year due to the six-year time limit that currently applies under law. (...)

Permanent TSB mismanaged nearly 1,400 mortgage accounts. Photograph: Alan Betson

Bank does itself permanent damage over tracker fiasco Last week, Permanent TSB made headlines after an enforcement investigation by the Central (...)

 Permanent TSB’s Jeremy Masding (left), group chief executive, and Alan Cook, chairman, at the bank’s mortgage redress press conference this week. Photograph:  Eric Luke / The Irish Times

Eircom, Vodafone and Three were hauled before the courts this week accused of ripping off their customers and setting debt collectors on people in pur(...)

All told, 1,372 mortgage account holders were impacted with 1,152 being customers of PTSB, with and the remaining 220 being Springboard account holders.

Permanent TSB has been accused of “despicable behaviour” over its treatment of almost 1,400 mortgage customers whose accounts it mismanaged with the r(...)

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