Convergys

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US call centre merger affects 3,600 workers in Northern Ireland. Photograph: Getty

A proposed $2.4 billion corporate acquisition in the United States by Synnex could be create the North’s largest call centre operator, according to se(...)

EE chief executive Olaf Swantee said the Derry call centre was the initial stage of the company’s plan to return customer service jobs to the UK. Photograph: EE

UK digital communications company EE has chosen Derry to develop a new call centre that is likely to create 333 jobs. Olaf Swantee, the company’s c(...)