Higher expenses see rival Citigroup report a 26% fall in profits
Jane Fraser
Pandemic move to video calls blunts subtlety and can add to stress
M&A boom helps US lenders overcome low interest rates and weak loan demand
Stop-gap measure considered to extend limit to December
Banking relaxes its conservative dress code as firms seek to rival big tech in attracting recruits
Planet Business: The descent continues
Jane Fraser’s succession teed up last year when she was appointed bank’s president
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