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Potential fire safety risk in Haier heat pump tumble dryers

Customers with affected models must stop using the appliance immediately until a free, in-home modification has been completed

Hoover has been proactively contacting registered customers as part of its ongoing safety campaign. Photograph: iStock
Hoover has been proactively contacting registered customers as part of its ongoing safety campaign. Photograph: iStock
Thu Apr 23 2026 - 15:39 • 1 MIN READ

Hoover is urging customers to immediately check whether their built-in heat pump tumble dryer is affected as part of its ongoing safety campaign.

Certain models manufactured between 2019 and 2024 under the following brands may require a free, in-home modification due to a fire safety risk.

Affected brands include Hoover, Candy and Haier. Customers with affected models must stop using the appliance immediately until a free, in-home modification has been completed.

What customers need to do

  1. Locate the 16-digit serial number inside the door panel of the appliance.
  2. Visit productsafety.haier.ie
  3. Enter the serial number to check if the appliance is affected.

If the product is among those affected, customers will be contacted to arrange an in-home modification by an approved engineer. If accessible, the appliance should be switched off and unplugged immediately until the inspection has been carried out.

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Certain Hoover, Candy and Haier heat pump tumble dryers may require a free, in-home safety modification due to a fire safety risk
Certain Hoover, Candy and Haier heat pump tumble dryers may require a free, in-home safety modification due to a fire safety risk

Hoover has been proactively contacting registered customers as part of its ongoing safety campaign.

“Customer safety is our absolute priority,” a spokesperson said. “We are urging anyone with a built-in heat pump tumble dryer manufactured between 2019 and 2024 to check their appliance immediately using our online checker.

“If your model is affected, please stop using it and arrange your free modification. We apologise for any inconvenience and are working to complete the safety modifications as quickly as possible.”

For more information, customers can visit productsafety.haier.ie; email recall@hoovercandy.com; or call 0818 200021