Advertising Feature
An advertising feature is created, supplied and paid for by a commercial client and promoted by the Irish Times Content Studio. The Irish Times newsroom or other editorial departments are not involved in the production of advertising features.

The Avoca Clinic wins overall excellence award at Private Healthcare Awards 2025

Industry gathering celebrates achievements across Ireland’s private healthcare sector, with awards recognising excellence in patient care, innovation and operational performance

The overall winners at the Private Healthcare Awards 2025.
The overall winners at the Private Healthcare Awards 2025.

The Avoca Clinic has been named winner of the overall excellence award at the Private Healthcare Awards 2025, held at the Crowne Plaza Hotel in Santry, Dublin.

The event, now in its second year, brought together 227 attendees to celebrate excellence across Ireland’s private healthcare sector.

Hosted by Colm O’Regan, the ceremony saw 18 trophies awarded across various categories, with 28 companies competing through 56 entries.

Founded in 2012, The Avoca Clinic offers surgical and non-surgical cosmetic treatments and is led by mother-and-daughter team, CEO, Niamh Murdock and founder and patient experience director, Ailish Kelly.

In 2024, the business received €7 million equity investment from BGF to finance expansion of surgical capacity and clinic footprint.

The judging panel praised The Avoca Clinic for its dedication to delivering exceptional, patient-centred care and its commitment to innovation and continuous improvement.

“With a team driven by passion and professionalism, they consistently achieved outstanding outcomes and transformative patient experiences, cementing their place as a true leader in the industry,” the award citation stated.

Ailish Kelly, founder and patient experience director at The Avoca Clinic, remarked that competing among many prestigious healthcare companies made the clinic’s award “even more special.”

The private healthcare sector in Ireland encompasses approximately 20 private hospitals and numerous day-case facilities.

These facilities provide elective procedures, diagnostics, outpatient services, and complex treatments that were once the exclusive domain of public hospitals.

Private hospitals have invested heavily in modern facilities and advanced medical technologies, contributing to overall healthcare capacity.

The sector appears poised for continued growth, driven by demographic ageing, medical advancement, and public system waiting lists.

Shay Dalton, managing partner at title sponsor Medforce, said the company is proud to support an event that recognises excellence across Irish healthcare.

“With first-hand experience in acute and social care, we understand the sector deeply and see daily the impact strong leadership makes – exactly what these awards celebrate,” he added.

Seapoint Clinic was the award winner in the dental practice category. “We’re entering an age where digital dentistry and hospitality converge,” said owner Thomas Linehan. “The clinics that thrive will be those that use technology not to replace human touch but to elevate it.”

Brian Diskin, head of quality and safety at Nua Healthcare Services, said the team was delighted with their award win, describing it as “an acknowledgment of all the effort we put in over the course of multiple years”.

Dr Orla Conlon, founder and medical director at Marble Arch Health said award recognition “puts us on the map and empowers people to seek healthcare that they may not have known was already available.”

James Whitehurst, RVP of sales at gold sponsor Doctify, noted that event attendees were precisely the target market Doctify has been pursuing.

Having operated in Ireland for 18 months, he said the company was looking forward to engaging with existing clients and potential future partners on an ongoing basis.

Among other award winners, Jean Fortune, clinical nurse manager at Resilience Healthcare commented: “We were absolutely delighted to receive the award for all the recognition and hard work that we put in for the people that we support.”

Sorcha Murray, COO said Optilase Eye Clinic was “really proud to be able to showcase everything that our team does.”

Eoin Bailey, CNM 2 Cardiology of The Beacon Hospital, noted that the awards programme provides valuable validation, explaining: “It helps affirm any projects or any ideas you have going on in your clinical environment. If you want affirmation from your peers, it’s a good way to find out.”

CEO, Declan Murphy said gold sponsor Servisource is proud to support the Private Healthcare Awards, which celebrate innovation, dedication, and excellence across the sector.

“At Servisource, as a trusted partner in healthcare workforce solutions, we see first-hand how recognising these achievements inspires collaboration, drives progress, and ultimately enhances patient outcomes across Ireland’s private healthcare industry,” he explained.

Comfort Homecare was shortlisted in the homecare provider category, and director Cillian Shortt said the firm was “beyond proud” to be a finalist.

“As Ireland’s largest family-run, fully Irish-owned provider, we proudly prioritise rural communities. It is important to recognise our incredible carers, paid top rates plus 41c/km, whose work keeps people safe, happy, and thriving at home. Working closely with the HSE and Sláintecare, we’ll continue putting tenderness back into home care,” he remarked

Judging coordinator, Ann Hogan, retired principal medical officer, formerly HSE said the awards submissions demonstrated the range of high-quality private healthcare services being provided in Ireland.

“The awards give private healthcare providers an opportunity to showcase their services and how they implement their vision. Many entrants demonstrated commitment to continuous quality improvement and patient-centred care,” she added.

Sean Bortolozzo, community lead at BusinessRiver, commented: “Events like this are made possible through the support of sponsors. We are thankful to our 2025 sponsors, Medforce, Servisource, Doctify, and Medica. I also want to recognise our supporter, Amárach Research and our communications partner, The Irish Times. Their investment in the awards underlines their commitment and support of this key business area.”

Sponsors & Supporters

Title Sponsor

● Medforce

Gold Sponsors

● Servisource

● Doctify

● Medica

Supporter

● Amárach Research

Communication Partner

● The Irish Times

Awards judges

● Ann Hogan (judging coordinator), retired principal medical officer, formerly HSE

● Anita Boylan, director of clinical services and operations, St Vincent’s Private Hospital

● Karen Charnley, CEO, All Ireland Institute of Hospice and Palliative Care

● Ed Cherry, managing director, New Vision Healthcare

● Graham Cosgrave, director of medical recruitment, Match Medics

● Conor Ellis, director, Health Planning Delivery Ltd (Ireland)

● Claudia McGloin, specialist medical aesthetic & orthopaedic nurse practitioner, The Regenerative Expert Nurse

● Caroline Moran, managing director, Hibernian Healthcare at Home Ltd

● Brid Seoighe, medical director, Johnson & Johnson

Award winners

Overall excellence award (sponsored by Medforce)

Winner: The Avoca Clinic

Lana Kane, managing director at Medforce, presents the overall excellence award to Ailish Kelly, The Avoca Clinic.
Lana Kane, managing director at Medforce, presents the overall excellence award to Ailish Kelly, The Avoca Clinic.

Cosmetic clinic of the year

Winner: Ailesbury Clinic

Caroline Moran, awards judge, presents the cosmetic clinic of the year award to Dr Ninnette de Klerk, Ailesbury Clinic.
Caroline Moran, awards judge, presents the cosmetic clinic of the year award to Dr Ninnette de Klerk, Ailesbury Clinic.

Sports injury clinic of the year

Winner: Gold Standard Physiotherapy Clinics

Caroline Moran, awards judge, presents the sports injury clinic of the year award to Cian McDonnell, Gold Standard.
Caroline Moran, awards judge, presents the sports injury clinic of the year award to Cian McDonnell, Gold Standard.

Dental practice of the year (sponsored by Doctify)

Winner: Seapoint Clinic

Will Leach, Ireland manager, at Doctify presents the dental practice of the year award to the Seapoint Clinic Team.
Will Leach, Ireland manager, at Doctify presents the dental practice of the year award to the Seapoint Clinic Team.

Total healthcare clinic of the year (sponsored by Doctify)

Winner: The Avoca Clinic

James Whitehurst, RVP sales, at Doctify presents the total healthcare clinic of the year to Ailish Kelly, The Avoca Clinic.
James Whitehurst, RVP sales, at Doctify presents the total healthcare clinic of the year to Ailish Kelly, The Avoca Clinic.

Healthcare facility of the year (sponsored by Medforce)

Winner: Optilase Eye Clinic

Shay Dalton, managing partner, at Medforce presents the healthcare facility of the year award to Sorcha Murray, Optilase Eye Clinic.
Shay Dalton, managing partner, at Medforce presents the healthcare facility of the year award to Sorcha Murray, Optilase Eye Clinic.

Residential care home/nursing home of the year

Winner: Hamilton Park Care Facility

Conor Ellis, awards judge, presents the residential care home/nursing home of the year award to Susan Campbell, Hamilton Park Care Facility.
Conor Ellis, awards judge, presents the residential care home/nursing home of the year award to Susan Campbell, Hamilton Park Care Facility.

Homecare provider of the year

Winner: Nua Healthcare Services

Conor Ellis, awards judge, presents the homecare provider of the year award to John James Carey, Nua Healthcare Services.
Conor Ellis, awards judge, presents the homecare provider of the year award to John James Carey, Nua Healthcare Services.

Women in healthcare award (sponsored by Medica)

Winner: Marble Arch Health – Dr. Orla Conlon

Caroline Bryne, managing director at Medica, presents the women in healthcare award to Dr. Orla Conlon, Marble Arch Health.
Caroline Bryne, managing director at Medica, presents the women in healthcare award to Dr. Orla Conlon, Marble Arch Health.

Excellence in patient care (sponsored by Medforce)

Winner: The Beacon Hospital

Lana Kane, managing director, at Medforce presents the excellence in patient care award  to Eoin Bailey, The Beacon Hospital.
Lana Kane, managing director, at Medforce presents the excellence in patient care award to Eoin Bailey, The Beacon Hospital.

Patient impact award

Winner: Resilience Healthcare

Grace Gannon, head of operations, at Medica, presents the patient impact award to the Resilience Healthcare Team.
Grace Gannon, head of operations, at Medica, presents the patient impact award to the Resilience Healthcare Team.

Best patient support initiative award

Winner: Nua Healthcare Service Clinical Department

Claudia McGloin, awards judge, presents the best patient support initiative award to the Nua Healthcare Service Clinical Department Team.
Claudia McGloin, awards judge, presents the best patient support initiative award to the Nua Healthcare Service Clinical Department Team.

Green healthcare achievement award

Winner: VHI

Claudia McGloin, awards judge, presents the green healthcare achievement award to Edina O’Driscoll, Vhi.
Claudia McGloin, awards judge, presents the green healthcare achievement award to Edina O’Driscoll, Vhi.

Excellence in staff development & retention (sponsored by Medforce)

Winner: The EXCAPE Story

Thomas Flynn, marketing & innovation manager, at Medforce presents the excellence in staff development & retention award to David Slattery & Andy Grehan, EXCAPE.
Thomas Flynn, marketing & innovation manager, at Medforce presents the excellence in staff development & retention award to David Slattery & Andy Grehan, EXCAPE.

Best use of technology

Winner: Mater Private Network – Microsoft Forms & Cloud Automation

Claudia McGloin, awards judge, presents the best use of technology award to Susan Maguire, Mater Private Network.
Claudia McGloin, awards judge, presents the best use of technology award to Susan Maguire, Mater Private Network.

Best collaboration project (sponsored by Servisource)

Winner: Medica, XWave and the HSE

Aideen Fahy, director of recruitment services, at Servisource presents the best collaboration project award to Medica, xWave and the HSE Team.
Aideen Fahy, director of recruitment services, at Servisource presents the best collaboration project award to Medica, xWave and the HSE Team.

Excellence in healthcare education and training (sponsored by Servisource)

Winner: VHI 360 Health Center

Rory O'Gara, chief operations officer, at Servisource presents the excellence in healthcare education and training award to Nora Salmon, Vhi.
Rory O'Gara, chief operations officer, at Servisource presents the excellence in healthcare education and training award to Nora Salmon, Vhi.

Excellence in health & safety

Winner: Nua Healthcare Services

Claudia McGloin, awards judge, presents the excellence in health & safety award to Eric Behan & Brian Diskin, Nua Healthcare Services.
Claudia McGloin, awards judge, presents the excellence in health & safety award to Eric Behan & Brian Diskin, Nua Healthcare Services.

For more information on the Private Healthcare Awards, visit here