Genesys

10 results

Prof Markus Helfert

A new academic and industry research programme, designed to future-proof EU data flows and drive innovation in data protection internationally has bee(...)

With the support of AWS, the WHO launched an app to support health workers around the world in caring for patients with Covid-19

Up and down the country, and around the world, some US multinationals have gone out of their way to support communities through the pandemic. “Covid-(...)

Prof Markus Helfert, Maynooth University, is the director of the Empower programme.

A new research programme that combines industry and academics could turn Ireland into a world leader in trustworthy data governance. The Empower pro(...)

Customer service technology firm Genesys is to create 100 new tech jobs as it seeks to scale up its research and development (R&D) centre in (...)

US president Donald Trump during a bilateral meeting with Taoiseach Leo Varadkar at Shannon airport. Photograph:Getty Images

US president Donald Trump and Taoiseach Leo Varadkar were expected to cross swords this week on a range of matters including Brexit, the Government’s (...)

AIB is to make €5 billion of green loans available over the next five years, including products to make homes more energy efficient, as the Republic seeks to become a lower-carbon economy

AIB is to make ¤5 billion of green loans available over the next five years, including products to make homes more energy efficient, finance for elect(...)

A Genesys company in California has paid €1.3 billion for a share in Irish company Genesys Telecommunications Laboratories. Photograph: Smith Collection/Gado/Getty Images

Genesys, a US customer service tech group that bought Galway company Altocloud last year from RTÉ Dragons’ Den star Barry O’Sullivan, is shifting abou(...)

Genesys’s Barry O’Sullivan said the centre was significant for the Irish operation. Photograph: iStock

Customer service technology firm Genesys is to create 200 tech jobs at its Galway office over the next three years. The global company, which bought (...)

Genesys provides an application called PureCloud, which is designed to ensure teams are equipped with all the information available about a customer’s history. Photograph: Getty Images/iStockphoto

Customer service technology firm Genesys has launched a new internet-based phone service in its effort to expands its presence in the Republic. The f(...)

Altocloud CEO Barry O’Sullivan with Sr Stanislaus Kennedy (left), Focus Ireland, and Jacqui Horan, COPE Galway. Photograph: Eric Luke

Galway-based Altocloud has been bought by Genesys for an undisclosed sum, with the US firm planning to establish “a significant presence” in Ireland. (...)