Future of Retail Special Report

Stores need to look ‘Instagramable’ and offer an ‘unforgettable experience’ as retail moves towards ‘omnichannel’ trading, say experts

Retailers also need to have accurate facts and figures to hand when it comes to the environmental impact of their products, as this is what consumers are demanding

Sector is also having problems finding staff, driving up competition for resources and costs

To be successful in retail feedback is not enough, you have to act on it

As more payment options crop up every day, cash is going out of style

Dublin gift shop hasn’t looked back since switching focus during lockdown

What is omnichannel and why do Irish retailers need to embrace it?

Consumers still have an attachment to the physical shopping experience while new online shopping habits will persist

But GDPR has changed the game and businesses must ensure they get it right

Irish firms can recover by marketing local credentials and courting new markets

Wage support and online retail schemes have provided vital support for retail

There are many skills required for the sector, but communication is key

Deids Mahon of Quack and Dirk delivered items for free everyday on her bike

Successful digital-first strategies must retain the best of the in-store experience