Stores need to look ‘Instagramable’ and offer an ‘unforgettable experience’ as retail moves towards ‘omnichannel’ trading, say experts
Future of Retail Special Report
Online shopping may have grown significantly during lockdowns, but lots of people are returning to stores at the soonest opportunity. Reports of the demise of traditional bricks and mortar retailing appear to be premature, for the time being at least, but retailers that want to survive will need to provide consumers with a high-standard blend of online and traditional shopping options.
Retailers also need to have accurate facts and figures to hand when it comes to the environmental impact of their products, as this is what consumers are demanding
Sector is also having problems finding staff, driving up competition for resources and costs
To be successful in retail feedback is not enough, you have to act on it
As more payment options crop up every day, cash is going out of style
Dublin gift shop hasn’t looked back since switching focus during lockdown
What is omnichannel and why do Irish retailers need to embrace it?
Consumers still have an attachment to the physical shopping experience while new online shopping habits will persist
But GDPR has changed the game and businesses must ensure they get it right
Irish firms can recover by marketing local credentials and courting new markets
Wage support and online retail schemes have provided vital support for retail
There are many skills required for the sector, but communication is key
Deids Mahon of Quack and Dirk delivered items for free everyday on her bike
Successful digital-first strategies must retain the best of the in-store experience
YOU MAY ALSO LIKE...
Crosswords & puzzles to keep you challenged and entertained
Explore how the historic deal helped bring about peace in Northern Ireland
Start The Search For Your Next Job
Inquests into the nightclub fire that led to the deaths of 48 people
A project examining attitudes about the future of Ireland
Weddings, Births, Deaths and other family notices