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“Empathy is inbuilt. Our brains are wired to mirror the emotions of others. But we filter our understanding through the biases we carry.”
Empathy: the secret ingredient in innovation
  • Work
  • August 24, 2018, 05:46

What makes a new business idea succeed? We know that only 10 per cent of new businesses survive, so the answer is both important and elusive. The mak(...)