Sir, - My Eircom phone bill arrived today. It recommended various methods of payment including Bank of Ireland Pass machines and said I should allow five working days for processing.I paid my last bill on December 4th, using my Pass card; my December bank statement confirms this. Today's bill has no record of this. I rang Eircom accounts and they still have no record of payment.In the era of e-commerce it is extraordinary that my electronic payment is delayed by nine weeks. Is it lost and wandering in the modern-day limbo of cyberspace? Eircom and Bank of Ireland: where's my money? - Yours, etc.,M. O'Connor, The Sycamores, Dunmore Road, Waterford.