Ireland drops out of e-Government top 10

The State has dropped out of the top ten in a league measuring the level of Government services available online.

The State has dropped out of the top ten in a league measuring the level of Government services available online.

In a report by Accenture published today, the State was placed 11th, down one place from last year because implementation of services has slowed compared with other countries.

But there was positive news. The introduction of online driving test applications, vehicle registration for car dealers and distributors, and Internet ticketing with Bus Eireann all contributed to raising the Government's "Service Maturity" score by 10 percentage points.

Of the 149 services provided by the Government, all but ten are completely or partly available online. This has given the Government a "Service Maturity Breadth" rating of 92 per cent, up from 89.2 per cent in 2002.

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Top of the e-Government league for the third successive year was Canada, followed by Singapore, the US, Denmark, Australia, Finland, Hong Kong, the UK, Belgium and Germany.

Ms Vivenne Jupp, of Accenture said: "The challenge for the year ahead, particularly in light of the slowdown in implementation, is to focus its priorities and continue to target those e-government services that will deliver greatest value for its constituents".

David Labanyi

David Labanyi

David Labanyi is the Head of Audience with The Irish Times