ConsultationThe State's mental health watchdog aims to give patients a greater say in the treatment of their psychiatric problems on foot of a major consultation process involving people who use the mental health service.
The change is one of a number of steps the Mental Health Commission is likely to include in a new quality framework for the development of mental health services in Ireland. The State body will shortly establish a working group, including service providers and service users, to draw up the new plans.
As part of the consultation process, families, parents and carers said they wanted to play a constructive part in the team helping in the recovery of a person experiencing mental health problems.
Patricia Gilheaney, director of standards and quality assurance at the commission, said families needed a range of support services for themselves at various stages in their family member's illness and recovery process. "Families, parents and carers expect understanding and empathy, and a respectful service. They want to be listened to carefully, and have their views respected," she said.
This consultation process was the first time all people involved in the mental health sector had their voice heard in an official capacity.
The resulting report, Quality in Mental Health - Your Views, identified several themes considered important in the development of the mental health service:
Respectful and empathetic relationships between people using the service, their families, parents and carers, and those providing it.
Empowering people who use mental health services, and their families, parents and carers.
Providing a holistic, seamless service that comprises the full continuum of care.
An equitable and accessible service.
Services provided in a high quality environment, which respect the dignity of the individual, his/her carers and family.
Effective management and leadership.
Delivery by highly skilled multidisciplinary teams.