Madam, – Having witnessed three teenagers drinking cans of beer and urinating on Platform 6 in Connolly station last Wednesday, I decided to ring Iarnród Éireann’s antisocial behaviour line 1850 366222 as advertised on its poster, to report the incident.
Incredibly, this turned out to be the main inquiry line, so I gave up after option five. I later checked this number, having bought more credit and found I had to wait until option eight to report my incident (56 seconds!).
You could be beaten up by then.
Also, for your act of goodwill you are charged at least 30 cent.
No wonder there’s so much anti social behaviour on our trains and stations, when these thugs are allowed do it in the first place and then you cannot report it immediately. – Yours, etc,